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April 2024 by Eric Bursott
Always great service and friendly help.
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March 2024 by Jaycelynn Erhardt
Came in to trade in my old phone and was helped immediately after entering the store. I was in and out with a new phone and accessories and an almost fully transferred phone within an hour or less.
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December 2023 by Barry Douthart
Excellent place to go. Transfers done within minutes. Friendly and professional.
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November 2023 by Paul “Bastard” Marshall
Abysmal pit of lies and half-truths the never tell you the truth about anything anything at all hypocrites talking like there better than the other providers there all like that cept for mint
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August 2023 by Tim Durham
Them kids r great
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January 2023 by Sherri T.
Paige and Lexy are absolutely fantastic sales reps! They helped my husband and myself activate our new phones at this Salem location. If you are looking for AT&T service plans and phones, this is the place to go. It is so great to go into stores and have employees be pleasant and willing to assist and help. They need raises.
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January 2023 by Robert Atchison
Went in a few weeks ago and the store manager was great but I went in a few days ago and the new store manager is probably the best AT&T worker I’ve ever interacted with. They need to replace Lily with Paige, she was so helpful. I think her service has made me an AT&T customer for life.
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January 2023 by Zoie Olson
10/10 service from Paige Ralidak. Definitely recommend her help !
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November 2022 by Tina Willman
The sales representative was very kind. He seemed very knowledgeable about the company and the different services that you provide. He was very patient in answering questions that I had.
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October 2022 by Alice Mullins
I am Very SATISFIED with the customer service at my Salem, Illinois AT&T store. Nice, polite, courteous, knowledgeable young men that work there.
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August 2022 by Rhonda Gibson
It was a smooth process from start to finish with Kent.
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April 2022 by Janelle Wilkerson
Kyle was great very kind and knowledgeable! Asset to this store. So glad he was there when I went in very helpful. He's a keeper att!
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September 2021 by Sharon Funk
Great experience and store personal was very nice and helpful thank you.
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March 2021 by Janet Bringwald
After waiting an hour patiently, never was acknowledged by the staff member present ( or the gentleman who walked in just ahead of me). The employee was helping 1 Customer, there was a couple waiting,, the gentle man then , me.. I was berated by an employee and the manager joined in. Wouldn't help with a simple tech issue. I was eventually asked "WHAT I NEEDED". when I told then some help, and explained "help" entailed. I was screamed at that this is a RETAIL STORE, NOT TECH SUPPORT!!!! There are witnesses, the employees were completely out of line!! NEVER AGAIN!! WE WILL BE SWITCHING ALL OF OUR ATT accounts TODAY!!
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December 2020 by Brian Fugate
Update: Even though I had to wait 45 minutes, the manager was super helpful and fixed AT&T's errors and also saved me lots of money.Store is closed during normal hours. Sign on door says closed for lunch. Need to hire more staff or teach employees how to make a sandwich in a bag!
