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October 2023 by Chesney C
I recently visited Zen and this visit was the worst by far of many nail salons I have visited. First off I get a girl that after a few minutes to of appeared to be new. She starts with removing the dip from my fingers with the electric tool and slips off my nail a few times then decides to wrap them with foil and acetone. On to the pedicure, she starts with the tool again, slips off several times nicking my toe nails to where they have to be cut short, I had enough and told her that's it I'm done, take it all off!! Tyler hears and comes to me, I said I'm done he says "I will get someone else" I let the other lady finish and I could plainly see she was very disgusted with the first girls work. I picked out a color, I loved the color of my toes but after my nails were done I could see that the 2 colors were completely different, I believe the lady doing my nails noticed to and said something to Tyler in their language and she just kept going, I wasn't about to put myself through anymore pain to have it corrected at that point!! After I was done you can bet I paid full price for a 1/2 price job. Today my toes are a little sore and I have a few small cuts but I will live. I will NEVER EVER visit this establishment again!!!!! Frankly they need to be reported for having girls that appear to of never done nails before work loose with tools that can harm innocent human being just wanting to enjoy a day at the nail spa!!! ?☹️Services: Pedicure
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October 2023 by Rhonda Gibson
Awesome everytime!!! Tony is amazing.
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July 2023 by Val Mehmedi
Disappointing experience. Showed up first and signed in first and they took back 4 people before us while me, my sister, and niece waited. When I explained what we wanted to do with our nails Tyler rolled his eyes at me. Literally SCREAMED at me in front of everyone for not understanding where they wanted me to be seated. I have never been yelled at like that by an establishment for simply asking a question. The absolute worst customer service. Tony and Tyler are rude and unprofessional. Ruined the whole experience and fun of getting your nails done. My family and I will never be back again.
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July 2023 by Vjollca Sadiku
If I could give this place a HUGE (0) for their customer service skills I totally would. Very unprofessional in every level, no human decency. If you choose to work with people and run a business you better learn how to treat people that support your business and give you their hard earn money so you can continue to keep your business going.Very disappointing, Shame on the owners that run the show!!!
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May 2023 by Nikki Timberlake
Tony did a beautiful job on my nails? Very clean, friendly, nice staff.
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March 2023 by Jacqueline Coats
Sat for 30 minutes waiting no one said anything asked what i wanted done nothing so left and going to a different nail salon where customers are acknowledged
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October 2022 by Alexis Triplett
Not accurate time of business. Closed on Sundays had to go to Facebook to find that information waited 30 minutes calling after waiting 30 minutes driving.
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August 2022 by BethAnn Scharp
The nail technicians are awesome!!The nail salon is VERY clean and well kept!!I highly recommend this place if you need/want your nails done and to look really nice!!
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February 2022 by Tori Aden
Everyone here consistently does beautiful work! I'm always happy when leaving and it's the best nail salon around in the area in my opinion, will always come back!Services: Pedicures
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October 2021 by Kira Green
I got exactly what I wanted
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September 2021 by Lisa Gardner
Never have been disappointed. Great customer service. I’m picky with my designs and they are always perfect.Services: Pedicures
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July 2021 by Glenda & Kenny
Got a pedi the polish was all uneven it was dark and thick in some places and thin in others didnt last
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July 2021 by Annette McNicol
Fun relaxing place to go on a Saturday afternoon!
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May 2021 by Melissa K.
Will not be back- I would expect a massage with a pedicure- Not relaxed at all - More like an assembly line.
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May 2021 by Sydney Perez
We got there and there were only two women working, but the wait was not too bad, as they both had customers and there was another lady waiting. They were timely and professional and did a great job on our toes! It was even past closing time and they still didn’t make you feel rushed or like a burden! I would definitely come again!