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January 2024 by Manuel Ayala Jr
Everything was great, Steven had the truck all ready when I got there. Offered water or coffee to drink while we went through the final steps. was the smoothest purchasing of a vehicle I've done.
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January 2024 by Jesse Martinez
I bought my 2nd car from Keegan. He has made the process so easy and stress-free from every other experience I've had. I will be a customer for life thanks to his expertise and personalized customer service!
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January 2024 by Margaret Speake
I was told it would take longer than normal before I handed over the keys. But was given a 10 dollar coupon which I wasn't expecting at all. It was so nice to be appreciated as a customer. The gentleman was very nice and although it was crazy busy he and the crew were doing a professional job and it was appreciated!
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January 2024 by Tommy Lee
Iggy and the sales manager Matt provided an amazingly responsive, smooth, and easy experience for my truck lease compared to the other Ford dealerships I've dealt with. I'm definitely going to Gjovik Ford first the next time I need a car/truck and it won't just be b/c my lease is up!
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January 2024 by Belem Werderich
On one of the coldest day this Winter, the Mobile service came to my house to replace my battery! They did a great job and I didn’t have to leave my house. Highly recommend!!
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January 2024 by Samantha Stastny
Bob was absolutely amazing to work with! He is so helpful! They worked so hard on getting everything together for me and kept double checking to make sure that I was doing alright after my purchase. I’m so happy!
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January 2024 by B. Fisher
First time buyer at Gjovik, and very happy. Our salesman Justin was newer to the dealership, but was absolutely outstanding. Everyone we dealt with was friendly, courteous and helpful. Never felt pushed or pressured into anything. Finally, buying a vehicle can be something to look forward to, instead of something to dread. I highly recommend Gjovik Ford!
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November 2023 by Eric McRoberts
Gjovik service is so much more than just fixing a vehicle. They connect with the customer and work extra hard to find the best solutions in parts, pricing options and availability. Gjovik is my official destination for all my vehicles’ needs.
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November 2023 by Angie Byers
We just bought a Bronco Sport from Gjovik. Jenessa was very knowledgeable about the vehicle. She made the process go so smoothly. I will definitely go back when we buy our next vehicle!
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November 2023 by Lost Vision
Everything was great! The only thing I feel is when you spend sooo much money on a car they should ask if you want them to put the license plates on. Where Ford wants to put the front license plate on my new bronco was ridiculous. And they drilled holes in my new Bronco
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November 2023 by Nick Litzhoff
I came early on a Saturday morning. They do first come first serve which made the whole process fair and smooth. The staff is friendly and knowledgeable. I would totally recommend them.
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November 2023 by mike s
Took my vehicle to quicklane for oil change. The service technician improperly lifted my car resulting in damage to the floor. Service manager promptly arranged repairs. Unfortunately i am now left with a car that had the factory welds and seals of the floorpan altered.
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October 2023 by Aaron S
Ben was honest, efficient and made the buying experience easy. I purchased the truck sight unseen, and Ben went the extra mile to ensure it was up to my standards before making the trip. He also answered all of my questions promptly. They honored the trade-in price we agreed to upon arrival. Good pricing that made it worth the 3.5 hour drive. Will consider Gjovik Ford again when it’s time for a new truck.
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October 2023 by Andrew Cole
UPDATE: I wanted to pass on an update. Google only lets me review one time so the update is my way of doubling-down on this dealership.Truck repaired, truck running great, life is once again getting back to normal. The entire summer this took to get sorted out was surreal. If I hadn't worked with this team, I cannot imagine how different this would have been. I can tell you that there would have been a small room with padded walls in my future though.Thank you, thank you, thank you x1000 to Brian and Christina and my mechanic Jake for nothing short of stellar customer service.ATTENTION: If you are looking for a new or used car, stop looking and GO TO GJOVIK and buy it. It will be the best deal around.To be clear, I have never bought a car there. So why I am telling you to? Because of two individuals that will absolutely amaze you with how you are treated. Christina and Brian Redmond (the manager).A Ford is a Ford is a Ford. Shop around for the best price, color, etc. etc. If you decide not to buy your car from them, make them your service department. The entire team there from the service techs, like Christina, to the mechanics are fantastic. Strong leaders produce strong people and Brian is exactly that.I live about 350 miles away in Cincinnati. On my way to Wisconsin for vacation my truck hauling my camper was D.E.A.D. I randomly chose Gjovik as the place for the tow truck to drop off Blanco Grande, my F350 Dually. When Christina and I first spoke, she told me that these parts needed to fix my truck are on an insane back order and she would keep checking in on me and my case with Ford.There is so much more to this story that most will not care about but what you will care about is the knowledge that where you take your car to be serviced those teams understand what “Customer-Centric” and “Customer-Focus” mean. Christina and Brian, their Mechanics, everyone I encountered STARTED at above and beyond and just kept climbing.If you want to experience the fanatical customer focus that existed years ago, even before the pandemic, Gjovik Ford, Christina, Brian will give you a front row seat to how a customer should be treated.#fantastic, #unmatched, #nonelikeit
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September 2023 by Carrie Deking
Great experience purchased our new Ford F150 from Gjovik Ford in Plano, IL.Professional and courteous. Great deal with no pressure. This is the way car buying should be!Thanks Eric and Iggy, you guys are the best.