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“Did everything to help me, great personality, very friendly, helped each other on how to do what I needed. Absolutely grateful to the 2 ladies that helped me today. ???”
“I am really impressed with the service I've received so far with this branch of Statefarm. Their communication is very clear and they were accomodating during a stressful time.
They also automatically looked for and applied discounts for my policies which is much appreciated.”
“I had a great experience with Chris! He made the entire insurance process quick and easy, explained everything clearly, and was very helpful and responsive. I really appreciate his excellent service and would definitely recommend him!”
“Jenell was great at setting me up right away for renter’s insurance at my son’s student apartment plus a policy for his musical instrument. Very affordable .I appreciate the personal, fast and friendly service.”
“I worked with Brayden after doing a random Google inquiry for cheaper insurance. I had had State Farm in the past and did not have a good experience with my previous agent. I told Brayden I wasn’t sure if he could get us insured because of previous issues. He said he still wanted to give it a shot if I was willing. I gave him permission to work on a quote and he was able to get it around $200 cheaper than the insurance that I had with Progressive. He was available for all of my questions and a little back-and-forth. Since then he has helped me with a few other things and has honestly made the switch back to State Farm Wonderful. I don’t think I’ve ever had another agent be quite as attentive as he has been. 10 out of 10 would definitely recommend.”
“Absolutely outstanding service. Steve, Cindy, and the team always provide insightful, timely, and helpful solutions. So grateful to have them as our agent.
Updated in August 2026. This team is relentlessly great to work with!”
“Been a customer for over 25 years with Tom and we have never had a problem. Any questions we had or changes to our policy they were on it. Great customer service.”
“Austin is a true professional. He brings great energy to any room he's in and more importantly, provides great service to all of his clients. Highly recommend for all your insurance needs!”
“Absolutely incredible customer service! She went above and beyond to make sure everything was handled smoothly and professionally. Super attentive, friendly, and efficient. I couldn't recommend her enough!”
“I'm hearing impaired and this office has always dealt with my handicap very well. I recently didn't understand something and Keri explained it and was wonderful to work with.”
“From the first moment I clicked interest in one of their cars the staff at Mike Millers Auto reached out to take care of me. A special shout out to Michelle Rumsey who worked hard to meet our needs. A great place to look to for your next car!”
“We have been with Allstate for 40 years. They have always handled our claims quickly and easily. We especially love that they are partnered with Safelite for auto glass. It makes the claim process to replace a windshield so easy!”
“I have worked with Justin since 2007 and he is simply the best. He has the best advice, best products to offer and is there when I need help with my car insurance or homeowners. I highly recommend Thomas and Ellars Insurance Agency for your Insurance coverage needs.”
“Mark and Morgan are really helpful finding the best healthcare coverage for our needs. We've enlisted their service for several years now and have always been pleased.”
“Jon's customer service and commitment to the community is stellar. We've had the pleasure of working with Alayna, a new addition to his team, she is knowledgeable and easy to understand. As a small business owner we appreciate business to business relationships and are excited to work with them!”
“Kemba is on their staff and she is very helpful and smart. I have been a State Farm holder of insurance for forty years. When I compare rates they are always lower.”
“Mr. Stovall and his staff are always very responsive to our need for information. Joe is a great citizen for our community. He is very active in community projects. We highly recommend Mr. Stovall!”
“The best auto insurance experience! They explained everything very clearly since our first contract, and we got the best prices for those services. They respond quickly to phone calls, emails, and other forms of contact. We never had any problems, and when we were in an accident, everything went as smoothly as possible because they took care of everything and were constantly calling us to see if everything was okay and what the latest updates were, and they're also very friendly and attentive. Highly recommended!”
“I was more than pleased with the help I received from John at Sticklen Insurance. He helped me with auto insurance and finding a Medicare Advantage plan. He was very knowledgeable and informative and efficient. Everything went so quickly and smoothly. I will seek him out anytime I need help with finding any insurance coverage I may need in the future.”
“Grant is fantastico! He helps Rincker Law with our 401K program and has set-up a 529 Plan for my little boy. He is a great resource both for businesses and individuals. I have heard him speak to groups educating them on retirement and investments. He is a trusted advisor and a real asset to the Champaign community.”
“Insurance Providers Group was extremely helpful in figuring out our group health plan for our small business. Kenzie was great to work with and accommodating with multiple changes!”
“I just spoke with Robert White and his district supervisor believe it was Jesse. At The shelter insurance in Champaign they were both very nice very knowledgeable they answered all of my questions with the utmost knowledge and confidence was extremely understanding of my situation would definitely recommend this insurance agency to anybody that was needing to get a policy. If there was any way I could give them more than five stars I would.”
“I have been insured in Mary's Office and have had the pleasure of being her customer for over 10 years. She and her staff have always assisted me whenever I had an issue with my insurance and helped to explain the claims process to me when we have had auto accidents.She keeps me up to date on items that have become available through State Farm and makes sure that I keep up to date on what my current coverages are.You couldn't ask for a better Agent than Mary.”
“I had my car towed from champaign and even though it took longer than expected when Donta showed up he was very quick efficient and polite. Would recommend him for any of your needs ?”
“The only thing I don't like is they hold long conversations with people that is unnecessary.So now you have to wait longer.They are extremely friendly.Good people.”
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“We are very happy with State Farm. Samantha always remembers us and answers all our questions in few hours time. We had a claim recently and there were lot of miscommunication between different departments, but Samantha cleared it up for us and saw to the end of it. I would recommend them.”