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February 2025 by Jennifer Boysen
Mason was very helpful updating my phone and adding home internet
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February 2025 by NAUDYS ANGULO
Bad attention lasted 50 minutes and they did not attend to me
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January 2025 by Francine Wriedt
Answered questions in a few minutes.
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January 2025 by Catherine Moretti
I wish I could give it 0 stars - The worst service I’ve ever received. They raised my rates $140 and when I went in to ask why they had no explanation. I’m looking for a new carrier.
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January 2025 by Refik Emini
My God this ppl are super slow.careless about their customers. 2 off them just walking around, not a hopeful at all.
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December 2024 by bhanu pendem
Irresponsible associates.. have very limited or no knowledge on what they were doing, messed up my account plans.. very unpleasant experience.. would not recommend this store 👎👎👎👎
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December 2024 by Антон Волотовский
Justin, the store manager, was unprofessional and dismissive during my visit. He made a critical mistake despite clear instructions, leaving me frustrated and disappointed with the service.
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December 2024 by Maryia Venher
The store manager, Justin, provided extremely poor customer service. He was rude, unhelpful, and initially refused to assist me with a simple account request. After reluctantly agreeing, he still managed to make a critical mistake despite me providing clear instructions multiple times. His unprofessional attitude made the entire experience frustrating and unnecessarily difficult.
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December 2024 by Kiryl Valatouski
I had the worst customer service experience ever at this AT&T store.
All I needed was to transfer one phone line from my account to another AT&T account. The store manager, Justin, was extremely rude and initially refused to help me. I explained that I was an AT&T customer and that he was obligated to assist me. After some back-and-forth, he reluctantly agreed to help.
However, instead of transferring the correct line (which I clearly identified three times), he transferred the wrong line, causing a major issue.
A week later, the problem was still unresolved, so I returned to the store. This time, I spoke with a representative named Aimee. At first, she was polite and assured me the issue would be fixed within 72 hours, promising to keep me updated.
Unfortunately, she completely stopped responding to my messages and failed to provide any updates on my case.
This level of unprofessionalism and lack of customer care is unacceptable. I wouldn’t recommend visiting this AT&T store if you need real help—you’ll waste your time, and your issue likely won’t be resolved.
Eventually, I contacted AT&T customer service directly, filed a formal complaint against the store, and they resolved the issue within 30 minutes.
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June 2024 by Donald Watson
Luis was patient and amazing to work with
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June 2024 by paul digioia
Ralph is the best - very thorough and knew and handled all of my concerns. Great rep for AT&T .
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June 2024 by Michael Akinosho
Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.
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June 2024 by Jessy Aldobar
I would say this is my favorite store.
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June 2024 by Nathan Gerowitz
Xavier was incredibly helpful, clearly explained everything, showed all the price differences between models, and helped set up the new phone; and was very fun to talk to while the setup took place.
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June 2024 by Liz Perez
I highly recommend this business. This has great service.
The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I got from Ruben Lopez. He went above and beyond to help me find what was best for my needs. I was very impressed with his professionalism and customer service. I highly recommend this store.
