The Aveda Store provides knowledgeable and helpful customer service, with staff described as friendly and taking time to assist. Customers report great experiences, finding solutions for issues like dry skin and receiving guidance on the right products. The store offers high-performance, vegan hair, skin, and body formulas. It is a certified B Corporation focused on sustainability and is Leaping Bunny approved for cruelty-free products. Visitors recommend stopping in for services like the free mini facial. The store is easy to find when parking near Nordstrom.
I can't say enough about Sammie, the amazing Manager. Her patience and exceptional communication skills make every interaction a joy. She approaches every situation with thoughtfulness and genuine compassion. Sammie's dedication to customer service truly sets her apart. She is a true gem and an invaluable asset to Aveda!
February 2025
I had a great experience at Aveda today and it definitely helped me know the root cause of some of the issues I’ve been having for long. Sammie is very knowledgeable and helpful!!
January 2024
Stopped to grab a bday gift for a friend. Jennifer and Rachel were so helpful. Even went as far as trying to help me find what products my friend could be using so I could get her the right products. Both were also very knowledgeable!