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December 2023 by Abhinav Kondaru
I’m just a beginner trying to improve my game and was struggling to find the right racket that could aid me in improving my game and so I ended up at badminton warehouse where the owner was really helpful in aiding me to choose the perfect racket. I’ve also got some good quality birdies from them. I’d strongly recommend this place for all the badminton fanatics who are looking for some quality products at competitive prices.
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December 2023 by Darrick Schlossmann
I went to the store in person to get my hands on a couple of pickleball paddles. I had one model in mind, but he didn't stock it. AJ worked with me to test out several paddles in the store and he hit some balls back and forth with me to get a feel for them. I took three paddles home as part of BW's demo program. One of the paddles was a clear winner and I purchased it (a new paddle, not the demo) when I returned the demo paddles. I think that I came away with a better paddle than the one that I wanted to see. So, not having the paddle in stock was likely a good thing.If you want great customer service, go to Badminton Warehouse and see AJ. The prices were the same as you see across the internet, but received a better deal due to the demo program. Great experience and I will go back there when/if my new paddle wears out. -Darrick
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December 2023 by Zander Håkon
Some of the best customer service I've experienced. Helped with the fastest shipping method after a mistake, which was a quick fix, and gave good information on finding the best sizing for shoes to avoid a return.
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December 2023 by Ryan Carlson
The staff was very helpful in answering my question. The prices are also very reasonable. I would definitely buy here again for some shuttles and etc.
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November 2023 by P. Kang
Best of the best near Chicago for badminton products. Nice and helpful staff there. I get everything I needed in the past three years and recommend all my friends playing badminton to have a look when they need something.
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November 2023 by Jill Frishman
Thank you, Ajit! Great experience. I went in looking for a new pb paddle. He gave me good suggestions based on what I told him about my playing. We hit around in the store with a couple different paddles. I took home 3 to demo, they were flexible with the 72 hour policy, as I couldn't get back for an extra day or two. I'm happy with my new paddle and will return for any other pickleball needs. I highly recommend checking it out. Happy to patron a small local business too!
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September 2023 by su kenny
I recently visited Badminton Warehouse and had an exceptional experience. I was in search of a new badminton racket and ended up purchasing the Astro 100zz model. From the moment I walked in, I was impressed by the warm and welcoming atmosphere.The owner, with their fantastic attitude, made my experience truly enjoyable. Not only did they offer fantastic deals on the rackets, but they also went the extra mile by providing me with detailed information about the product. Their passion for badminton was evident as they patiently explained every aspect of the racket, ensuring that I was making an informed decision.I've visited several sports stores before, but the level of customer service I received at Badminton Warehouse was unparalleled. The owner's dedication and willingness to help customers make the right choice is truly commendable.If you're a badminton enthusiast like me, I highly recommend shopping at Badminton Warehouse. You'll not only find great deals but also an owner who is genuinely passionate about the sport and takes the time to assist you in making the best decision.Thank you, Badminton Warehouse, for the outstanding shopping experience! I'll definitely be returning for all my future badminton needs.Feel free to personalize or modify any part of this review to make it resonate with your experience and voice. Once you're satisfied with it, you can copy and paste it into your Google review for Badminton Warehouse.
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July 2023 by kundan manchineni
The variety and quality of badminton products available here are truly impressive. From top-tier rackets to high-quality shuttlecocks, shoes, apparel, and accessories, they cater to players of all levels. I was particularly thrilled to find a wide range of options, including beginner-friendly gear and professional-grade equipment.
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July 2023 by Nimish Vadher
These guys are professional and knowledgeable. Excellent racquet selection for all abilities. Re-stringing of 3 racquets was fast and great quality. Highly recommended.
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July 2023 by robert ruminski
Very knowledgeable, friendly , and allow you to demo 3 paddles for a few days to make a well informed purchase decision. Highly recommend!
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June 2023 by Thomas Nguyen
‼️BAD CUSTOMER SERVICE (ACCUSED US OF TRYING TO SCAM)‼️My friends drove 300 miles to Chicago to return a pair of badminton shoes they purchased online. Upon arriving, the store owner seemed annoyed, but we didn’t mind since we know people can have bad days. The owner didn’t say anything while inspecting and processing the return for the shoes. Keep in mind he was still annoyed throughout the experience and whenever we asked a question, it seemed like we were bothering him as he answered with short sentences. We didn’t really pay too much attention until as we were walking out the store, he announces across the room “I did YOU A FAVOR for waiving the restocking fee for returning shoes that are used.” We were surprised by this passive comment since it was never brought up earlier during the return process and it seemed like he wanted “the last laugh” or something. Additionally, the shoes we returned still had the tags on it since we only took the shoes out to look at them when they first arrived.I’d rather pay a little bit more for a higher quality shoe and more reliable service.
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May 2023 by Surya Petluri
I ordered a shoe and got a different one and they don't want to take it back because I cut the tag. I just wanted to try it and see if I can adjust with this shoe that I didn't ask for and it was completely unused and the tag is also with me. I understand mistakes happen. If cutting the tag was my mistake to try, sending the wrong shoe was their mistake, right? I sent an email with the details and got a call back and she was so rude. Instead of helping the customer and the situation here, she was almost yelling at me for cutting the tag. It was a genuine case and I was trying to see if they can help. Now, I'm forced to use this shoe or buy another from a different store. It feels like they don't care about the customer. It's sad.
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March 2023 by K T
Should be called Badminton and Pickleball Warehouse! Just Amazing! First off I was in a bind and needed a new pickleball paddle for a tournament the next day. I was looking for a Selkirk Amped S2 (midweight). I checked all the big box stores and none of them had it in stock, could only get it shipped and delivered. Definitely wouldn't come in time for the tournament, nor would I have time to practice with it. I reached out to a pickleball group on Facebook and someone recommended this hidden gem of a store. I called the store and they had what I was looking for in stock. Only problem was they were only open 3pm to 8pm on Thursday. I live about 35 mins away and only time I had free to go there was over my lunch. I called and explained my situation and they had someone meet me at the store early at 12:30pm. Talk about outstanding customer service! I'm so thankful for them and the person who recommended this place. They have a huge pickleball paddle selection. If you need anything pickleball or badminton this is the place to go see! They can also ship you whatever you may need as well for anyone who isn't local or doesn't want to travel there.
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February 2023 by Charles Nowak
10/10 recommend for all your badminton needs. Quality products??
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January 2023 by Mike Jackson
Horrible, stay away. My wife ordered a men's shirt and got a woman's. We have been attempting to reach them for a return for more than 2 weeks now. Going to make one more attempt before starting a claim with my credit card.After this review they have resolved the issue.
