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February 2024 by Gurnik Singh
Cannot beat Costco service. I needed new tires and they hooked me up.
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January 2024 by Mateusz Moskalik
I had the tires replaced on my car at the Costco Tire Center. The car was ready approximately within an hour. The price was good and the overall service & experience were great! I will definitely use them again in the future!
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December 2023 by I E
What is the point of scheduling an appointment to have tires install and you still have to wait 2.5 hours. Worst then walk jns. Terrible organization and total lack of respect of customers time. Costco - do better and expect more out of your employees. It’s a slippery slope and I’m taking my money elsewhere. Anyone reading this should to. Go to discount tire.
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December 2023 by James Caruso
Costco tire Center has two great self service air compressors to fill your tires. I believe it’s nitrogen. There are two compressor machines side for two cars to use side-by-side.
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September 2023 by David Allan
I tried to go into this with a open mind. But do not use Costco for any tire service. They could not remove a decorative Plastic cover from my tires. They used the wrong size Allen wrench first. Then they had the wrong size because it was not MM but SAE screws.Then they asked me if I could take it off for them .They didn't have the right tools or staff to do the job.They never even got my vehicle off the ground.Go anywhere but here . I think aMcDonald's drive thru would do a better job .I will update my review based on the store itself is pretty good. They have good meats and selections.
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August 2023 by louie paluca
Met with Gonzo today. what a life saver. Some or most of their efforts can go unnoticed. They had a busy day but despite that, able to give me and my family a very good service. Some people may turn me away and just say “make an appointment” but knowing my situation he took a look at my tire problem and fixed it right away. I hope there are more people like you Gonzo.
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June 2023 by amanda cechini
Incredibly rude. I called to see if they patched tires. I was told yes, but appointment only and they were all booked up for the day and then hung up on me.
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March 2023 by Amy
Shawn over at the tire center was the MVP of our day/trip to Schaumburg. We had some issues with our tire pressure and he was able to squeeze us in so we could be on our way back home. Good customer service is hard to come by and it was nice to encounter a kind and professional person. Thanks again Shawn!! I hope your manager sees this and gives you a raise ?
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February 2023 by Halina Kopala
Very helpful professional people love to go to that Costco and also tire center.
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February 2023 by Florentin Tise
I first left a one-star review (see it below) and then came back to edit it because they were able to fix the problem. I appreciate it very much. Costco should fire the ride shop workers and keep the nice ones.(Pulled up to add a bit of air in one front tire. Self-serve machine did not work properly and took air out of my tire. Asked a worker to help with the situation. He told me to pull up to his dock. I said I could not because tire was flat and I did not want to cut it by driving on it. He closed the sliding door and walked away. I knocked on the window door. He kept working as if I wasn’t there. Very rude and very bad service. This place used to be nice. One person - John - did talk to me like a normal human being, finally.)
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February 2023 by L Peter
COSTCO has the lowest prices, and their staff is very efficient, polite, and kind. Their annual membership fee is very reasonable and can be saved after only a few trips to Costco.The employees seem to be enjoying their work, and when questioned about it, one employee said that he does enjoy his work, and it really does make his work day fly by.
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January 2023 by Niko Toledo
Bought new tires, took my car in for the first tire rotation.They broke my TPMS sensors and not taking any responsibility.listen to the 100+ negative reviews this Costco tire center is the worst in probably the entire country. Eric was very rude and disrespectful. Don't waste your time going here, if you purchase Costco tires online use a different location this one is not worth the trouble.
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January 2023 by Lawrence Peterson
COSTCO has the lowest prices, and their staff is very efficient, polite, and kind. Their annual membership fee is very reasonable and can be saved after only a few trips to Costco.The employees seem to be enjoying their work, and when questioned about it, one employee said that he does enjoy his work, and it really does make his work day fly by.
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January 2023 by Gina Mori
They don’t even deserve one star. I spend a lot of money on my tires and according to them my tires can not be cover under warranty because it has two nails. And then I had schedule a tire rotation but I marked my tires so that I know if it’s done or not, and of course they didn’t do the rotation they just move the front tires to the back and vise Versa. I’m so disappointed that I spent all that money and they can’t do anything about fixing my tires and I had them rotate my tires twice. And still did it incorrectly so I was so fed up with how incompetent they were and decided to leave so I can see where I can fix my tired and have them rotate my tire later. I received no paper work from them as well or anything letting me know when I should take my car again they were all so rude. I do not recommend that you purchase anything here.
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December 2022 by Abdel-Karim Mughrabi
Ordered my tires online for a good deal. Shipping was quick