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October 2023 by Steven McHugh
they made my dad's 77th birthday incredibly special with some cookies to share with his co-workers!!
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September 2023 by John M
They make very nice arrangements for any event. Easy to order online and the delivery was very reliable. Very nice staff as well.
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May 2023 by Herakles
Canceled Mother’s Day order without notifying of any issue or failure to deliver. Avoid this scumbag location at all costs!
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March 2023 by Margaret Vann
Elegant flowers garland designs and bouquets service.
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February 2023 by Diana Tyler
I really thought the certified happiness on the website was real! I should have read the reviews before placing this order. Absolutely dissatisfied ! Order placed over 2 weeks ago, so i would “ beat the rush” another thing they advertised. The destination for delivery is 13 minutes away and should have delivered before 3pm. Manager said it’s the busiest time of year! You need to make sure you have staff to accommodate ONE day to make sure deliveries are made on time. i should have went with 800-flowers instead. Very unhappy with the manager attitude. Very disappointed! I wish i read the review before placing an order.
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December 2022 by Liza Valle
I type this as I wait for an arrangement that was supposed to be ready by 1:30 and it is 1:45 now and lord only knows how much longer I’ll have to wait. I ordered ahead with plenty of time for my stuff to be ready on time. Absolutely ridiculous to keep someone waiting on something that should’ve been ready.UPDATE: This location has reached out to me privately to address the situation and has since compensated me for my inconvenience. I greatly appreciate the gesture and thought it was worth noting and adjusting my review. To clarify, they did not ask me to change or remove my review in return of their efforts. This is completely voluntary as I admire their dedication to make things right and am a firm believer in second chances.
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April 2022 by Jay D
Received an arrangement for my staff and was unable to eat any of the fruit. The first person grabbed a grape and spit it out right away because it 'tasted rotten' and the next person pointed out how the fruit smelled like alcohol. It just sat on the table all day :(
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April 2022 by Angie R.
Order was ready when I picked it up and the woman up front ( I think in an orange hoodie ) was super sweet and friendly ! Even put my order in a bag -helpful since it was snowing out .
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March 2022 by Kevin Flora
Awesome place for that special lady cindy was a great help in helping me pick out a an arrangement
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February 2022 by Andrea Chavez
Horrible experience!!! They cancelled my order and kept giving me the run around, never got my order out!!!
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September 2021 by Annete Santore
This place was so helpful and gave me exactly what I needed. Highly recommend.
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March 2021 by Virginia Medina
My husband payed $40 for a dozen chocolate dipped strawberries . I didn’t like them at all they were all wet and the strawberries were old too nothing fresh. Plus the chocolate was really hard I could’ve break my teeth. Not again. Don’t waste your money here please!
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January 2021 by zymal din
wait is this place sellin shi w weed or
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January 2021 by Laura S.
Soooooo Christmas eve ordered an arrangement for my grandparents. They went to eat it and all the fruit was rotten. I called to complain as the arrangement was over $90. Lisa said no problem I could do a free arrangement of fruit. Okay I guess that works. Going to my grandparents for dinner il bring the new fruit. Lisa and I agreed on 9:30 am pickup on Saturday. I was here promptly at 9:30 and her staff had no record of the fruit. They had to call Lisa and she said I was suppose to be there at 1 to pick up. They now told me a 15 min wait to put this arrangement together. Funny as I am suppose to work at 10:30. Overall TOTALLY lacking customer service. I would not recommend going to this location and sticking with Elgin for future arrangements.
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December 2020 by T Men
Margo the owner is awesome!! She made a bad experience better. Margo you have definitely earned my business again. Thank you!!