-
March 2024 by Derrek Brown
Karen and Gloria are really nice. It was my first experience there and they really took their time and patience with me. I was totally satisfied with the customer service.
-
March 2024 by Darlene Maria
Amazing services very friendly and fantastic customer service
-
March 2024 by Dangerous D
Amazing service, nice people outstanding customer service. Works with people .
-
March 2024 by Tay Baybee
Excellent service
-
February 2024 by Da Guise
Very polite and upbeat. She had lots of patience with us and after about an hour of helping us we finally made a decision and she was able to close a deal. Very happy with her and Fali Jewelers!
-
January 2024 by Diana Arreguin
Bought two beautiful rings with the help of Maria. She was super sweet and a great help when picking my rings. I’d definitely come back to shop here mainly because of her great service and customer support ?
-
December 2023 by Christian
Visited the store for the first time and GLORIA was a blessing and the biggest help for me. She was honest and very kind. She is very helpful and I recommend Gloria and the store!
-
December 2023 by Angie Baquiran
Gloria did everything in her power to help us buy a chain. Would totally recommend her and the store. Very nice and accommodating. Would actually request for her when visiting the store!
-
November 2023 by Michael Ryan Freeman
Fahsal and Gloria are extremely helpful, kind and always willing go the extra mile for you. I only shop with them when buying new jewelry or customizing my jewelry.
-
October 2023 by Scott Liles
I wanted a rose gold bracelet with diamonds for my wife’s 50th. Found one I really liked online. It was not in stock at the store but Gloria Michel made some phone calls and arranged for it to be shipped to the Woodfield location, and did this in 48 hours. She kept me updated the entire time, even checking in on her day off to ensure it arrived on time. Customer service still exists at Fali. My wife is thrilled with the piece. Thanks again. Make sure to ask for Gloria.
-
September 2023 by S C
I stopped here to ask about a ring that I had purchased but hadn’t picked up yet. When I say the owner and Karen were very welcoming and nice it’s an understatement. They both provided me with the knowledge about my purchase and didn’t make me feel pressured to buy anything. I got a refund from the other store. They provided the sizing the same day! I would definitely recommend here and I will be back.
-
August 2023 by Ashley Wangler
Karen and Fahsal have been the best jewelers I could ever wish for! They have made my dreams come true by helping my now husband find the best ring for our magical day! They are definitely part of our story!
-
July 2023 by Kattia Zepeda
Went in today with my partner to look at wedding bands, and Gloria was sooo helpful and kind! First time buying from this place, and we’ve left satisfied. We both loved our rings and are excited about our upcoming wedding!Thank you Gloria!
-
July 2023 by Angela VanDyne
They are scammers. Life time warranty is fake just like most their low quality jewelry. They make it to where your diamonds will fall out guaranteed and when you ask to fix all they will do is try to get you to trade in so they keep taking your money for life. So disappointed in you Fali!!!!!
-
July 2023 by Eduardo Sanchez
Karen was so helpful when I came in to fix up a recent purchased chain, due to her service I will for sure be coming back to purchase more items in the near future.