-
December 2023 by Cheryl A.
I was at store 3611 and worked with Roberto. From the start I found him courteous and personable. I had many questions and he patiently answered and showed me examples of what I needed. I was having computer issues in turning pages into PDF, he was very knowledgeable and walked me through what I should do. As he was putting the pages together he actually called me to make sure I would be ok if the pages had a white border and if he could shrink a page by 2% so it would fit. Needless to say, I love the end product and am extremely happy with the dedication Roberto exhibited.
-
October 2023 by Natalie K.
Visited the Fed-EX office on Roselle Rd in Palatine and was blown away by the great service. I think his name was Roberto. He was so patient and answered all my questions. Great customer service. His manager was also very helpful The service was on 10-2-23 at 11am. Thank you for making what I had to do much easier.
-
July 2023 by Iza K.
I come here frequently to drop off online shopping returns. The employees always greet me right as I walk in, they are so friendly! They get my packages ready for delivery quickly and without a fuss. I've never had a bad experience, even if the store is busy.
-
March 2023 by Des T.
This store's team including James was a huge help with sending a package to China. It was my first international package and the shipping requirements for China in particular are challenging to navigate. This staff was helpful throughout the process- and even helped me save a few dollars on boxing suggestions!
-
March 2023 by Mlymi P.
James was very helpful and so knowledgeable. I am so happy with the final product. James made the ordering process very easy & best of all I received it within an hour.
-
November 2022 by Carol G.
This is my second time visiting this location and James has always provided excellent customer, very friendly, kind and patient with me in providing information to him. Yes, I will continue to come to this location.
-
September 2022 by Tarra M.
This location had such helpful and welcoming staff! I came in last-minute needing a shipping label printed and put onto a package I was dropping off for a friend. They offered to do everything else for me once I emailed it over.
-
May 2022 by Kathy R.
Jennifer and Steve and the team there very helpful !!! I ordered bridal invitations to be printed on card stock and two signs for the shower. They completed the order very quickly. If you need any orders see them!!
-
January 2022 by Jean A.
Just drop and go! Can't get any easier or convenient!
-
December 2020 by Stephen Washak
As long as you have all the FedEx material prior to showing up you can ship. Must have package and label pre printed. FedEx onsite is a bit misleading. I would call it FedEx drop off or pick up only.
-
March 2020 by Howard O.
I had an overnight delivery picked up from Walgreens in Hoffman Estates Illinois 9 days ago . This package contains essential medication. I cannot get my delivery and cannot get through to them either by email or phone. I continuously get cut off by phone after waiting at least 1/2 hour on hold. No stars! Iris Osten /
[email protected]
-
January 2020 by Nazarii S.
Not even one star!! Wait f****** 45min just to send fax 5 pages !!!!!!!! Lazy slow employee!!!
-
February 2019 by Damian O.
I'm so MAD!!! Sent the wife to send a fax which was 16 pages. They charged her $40 to send the fax! Domestic not international! I could buy a used fax machine for $40. FOR ONE FAX TRANSMISSION.