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February 2024 by UdayKumar Reddy Kancharla
People in here doesn’t even want to do their job. Most irresponsible behavior from a fedex employee I have ever seen. Never going back here again
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February 2024 by Erick Mendoza
Paid for overnight delivery and because I wasn’t there to accept it I have to wait another day? Whats the point
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February 2024 by Patrick Wirtanen
Don’t use FedEx. Horrible customer service and delivery service.
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January 2024 by Vladimir Yeliseyev
My package never been delivered, they told me driver been by my house, but nobody was home. All my family was seating by the window and waiting for a package. Nobody showed up. I called Customer Service.They told me, what my package in the office...And 3 PM my package was in the office, what telling me, nobody even try to deliver it.It's never been on the track, because 3 pm was in the Office already.Service is Terrible.I was picking up my package, spend 3 hours of my time to drive back and forth.I hate FedEx..Never will use again.Ever ...And they marked " package was Delivered".It's never been " delivered"Was picked up.Terrible, ridiculous ????????
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October 2023 by Sergey Birioukov
Great location
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October 2023 by Brittany Phelps
The worst FedEx I’ve ever dealt with. Was supposed to get my package a week before and the person said it was a wrong address. I called them and said nope, that address is correct. The person I spoke to said I’d receive my package the next day. Never did. Called again, same thing happened. “It says incorrect address.” Again, I let them know that the address is CORRECT. You would think they would put that in their system.. I called a total of 7 times, and didn’t get my package a whole week later. Each time I called I got a new person of course and they would just say, it states incorrect address and your package will be out tomorrow. I should not have to call 7 times to let them know it was a correct address the whole time. Then I wanted to speak to someone in the shipment department and was told someone would call me back and of course never did. No one is consistent there nor knows what they’re doing. Truly ridiculous the amount of time I had to be on the phone with these people for a straight week.
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October 2023 by Garrett Moy
Excellent customer service. Unaware of when the last truck leaves, the woman working ran it back to make sure it got onboard, saving me a few days shipping. Monday would have been the next load out. Great job BTC03!
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October 2023 by LeAnne DiCostanzo
Went there to drop off a package that already had a label so didn't need much help. However, it seemed clean and the workers greeted me and were nice and friendly.
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August 2023 by Cole Keller
Came in looking for help finding a package, but instead, Peter working at the front made absolutely no efforts to help nor connect me with anyone that could. I’ll be sure to take any business with Fedex elsewhere and recommend others do the same.
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July 2023 by Yesenia O
Ordered a new iPhone and unfortunately I was not home when they tried to deliver it, went to pick it up from here and the lady at the front was very helpful and friendly and I got my new phone and was on my way.
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May 2023 by Vince Virzi
Great service showed up at 8:55 pm having to shop something overnight and the gentleman was incredibly nice!
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April 2023 by Lauren Corso
I have never been to a FedEx, however the smiley brunette made this a FUN and easy process :). Thanks for brightening my day!
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March 2023 by Sierra Edwards
Terrible company. I get my packages delivered to my friends address because there is package theft where I live. My friend was at work yesterday and unable to sign for the package, I also work and am unable to come sign for the package. There are no options on the website to sign for the package and it will not let me schedule a delivery. I went to this holding center where it said to pick my package up from after 2:30 PM, and was told since the address on my ID is not the shipping address I cannot pick up my package that has my name on, came to my email address with tracking info that I paid for. I called my friend in the workers face and he refused to let her send a picture of her ID and said we both have to come back together or they will return to sender. We have opposite work schedules and are unable to go together. He then told me to avoid this I should get my packages shipped to their facility which is no where near my home, also when I order from a website I have no idea what shipping service they will use. I highly suggest no one uses FedEx.
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December 2022 by Arun Hari
Good experience as a person going in for inquiry. The associate was very friendly and helpful in getting the information that I sought and giving me more to help me identify the best of the options available.Very rarely do I find people to give that sort of welcoming approach to random Inquiries of my sorts. Surely stands out
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December 2022 by Ginger Murphy
Horrible!!! Fedex has many terrible locations but this is one of the worst !!! Lazy employees who will not lift a finger to assist. Got there at 8.30pm and they said they are closed! They close at 9pm. Abrupt and rude!!
