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January 2024 by Matthew
do not buy from them. I am pretty sure this place is a scam. my orders get cancelled online for no reason. The stock stated is not the stock they actually have. There are countless issues with this company you can read about for yourself on reddit, so I just would not do business with them and let them go out of business.
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December 2023 by Stephani F.
For years we have traded, upgraded and purchased items from GameStop...but when you show up on Christmas Eve to exchange a system and upgrade to something new so your kiddo can have the newest system Christmas morning but you're told you have to factory reset at home which you KNOW is NOT company policy...that's how you receive a ONE STAR rating. Do better and if you don't want to work Christmas Eve find a new job.
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December 2023 by Robert Licko
This is one of the worst Game Stop. I bought some Playstation gift cards and none of them activated at the register. I want to get my money back and said our policy changed on gift cards for playstation. We can not help.
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November 2023 by Michael R Kuropas
Went to go buy a pre-owned Playstation 4 Pro during a Black Friday sale and came home to realize there was no controller in the box. I could not use the console. Instead I had to double back to a different game store to buy a controller. It would have been nice to know that a controller wasn't included in a new console before leaving the store with a line that reached the very back. I understand that if the store is busy it wouldn't come to mind, but one would imagine that it would be brought up when spending over 200 dollars on a new system
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November 2023 by Sam Girl
Colt and Jessica were extremely sweet and helpful!
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November 2023 by zozo TV
They want to buy my ps4 for 40$ rip off I deserve at least 80$
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September 2023 by Teetree
Prices are way higher than the website. The item I was going to buy was 36% less on the website. (Website price wasn't a sale price)
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July 2023 by David Opperman
I saw a 2023 summer convention M.O.D.O.K. pop on the shelf today *July 14th* and instantly wanted to buy it! I brought it to the register and the lady behind the counter said it was really cool and wanted to get one for herself. She then told me it was not supposed to be out on the shelf, and that I could not buy it. I left the store in a really bad mood and have decided that this was it. I am never shopping at this Gamestop or any other ever again. I urge you to do the same.
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June 2023 by Mike L.
WARNING, do NOT buy any clearance items from this store, I have purchased a oculus headset face pad online for store pickup and it did not fit, there is a 30 day return on this product, i attempted to return it, then a woman JEAN looked at something return online and she said in a rude way we cannot accept any returns on clearance merchandise, this woman was rude, to the point where i walked out throwing the item because i felt it was "devil cursed", i will file a dispute with my bank for the charges and i will never buy from this store again.
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May 2023 by Anthony
Came in to trade in a PS console, and was told "Sorry I'm not doing any trade-ins, we close in less than 10 minutes." Nothing indicates a poor general standard of customer service like not even being willing to offer basic services while still within normal business hours. Disappointing.
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May 2023 by Joe Kryger
1st time I have ever preordered a game ($100+). They where supposed to notify me when I could pick it up, but I was never notified. I reached out about the release and lucky I did or my copy of the game would have been sold. they claimed they called but I didn't have any missed calls or messages. then they told me that they did call and that my number was disconnected, but they had the corrected number they only made 1 tempt to reach out to me and they had my email and didn't try to reach out to me through my email. this will be the only time I pre order a game from game stop. plus the staff was very rude I walked into the store and the staff members was on his phone with his back to the sales floor I stood at the register for 5 mins until he notices I was there. his attitude we less then friendly despite the situation. I will never shop at this game stop again
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April 2023 by Nick Becker
Worst game stop ever! I go in to see if I could pre order a game. The associate was rude and basically refused to help me. Then my friend tried to buy and oculus and after they rung him up and he payed for it. They said they didn’t have it they eventually grabbed one down from the display I ended up, placing my order on Amazon prime with Free next day shipping. Right there in stores, they were grabbing his oculus. Do not shop here
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April 2023 by Kile Hamilton
Whoever opens this store in the morning hopefully not a manager needs to be retrained on customer service. After taking over 5 mins to come check out a product I wanted to purchase the guy argued with me over renewing my pro membership, after I told him no twice he shook his head disappointedly and tried to continue the transaction. I told him to stop and have a great day a left without purchasing anything. No means no and that person needs to be retrained on the matter! I was the only person there willing to buy something and everyone else got helped before me. Then I get into an argument about my purchase. Ridiculous.!
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April 2023 by Arturo Villa
The guy with the glasses, terrible services. I went to a specific think with the idea to buy. He was so rude with me and other customers that I prefer not to buy just for his attitude.
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April 2023 by V D
store got closed down because employee had to use bathroom. Only one guy working today or what’s happening? 04/14/2023 5:10PM