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February 2024 by Chris Camacho
As a Hilton Diamond member, I suggest you use another Hilton property. This location has very rude staff, and when I emailed the GM about it, I never got a response. So the GM doesnt care ethier.
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February 2024 by Jim Carr
Slip the $10 generic Walmart breakfast and go to McDonald's. It will be better.
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February 2024 by Robert Smith
The front desk was extremely nice and welcoming. Clean room and the amenities were perfect. Internet speeds were perfect and I could stream movies and games.
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February 2024 by Danielle Sr.
Very nice.
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January 2024 by A “KRY4JOY” Lakin
We must be having an earth quake or there’s a gymnastic team tryouts or maybe we are being bombed by thoughtless people from room 602. The floors in our suite are vibrating so bad I think we will have visitors crashing through the ceiling at any minute. By the sound of things I’m certain the adults are not even in the room. House keeping will have one heck of a mess to clean up in the morning. It was a long drive to get here I pray we get to sleep.Happy New Year to all!
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December 2023 by Louie Hernnandez
The room was goodThe restaurant was goodFront dest staff needs retrainingRude and obnoxious little black woman was retraining rude without needing to be
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December 2023 by Paulina Mróz
Good quality hotel with friendly and helpful staff, huge, clean and comfy rooms. Good for business trips. For 1 person I got a room with 2 queen size beds ?Rooms: Huge rooms, very clean, well working air conditioning, comfy beds
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November 2023 by Amelia George
Marilyn at the front desk totally made this a 5star review! She went out of her way to make our stay a great one! The rooms were clean, the beds were comfortable, the location was great for nearby attractions and the price was decent.
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November 2023 by Shannon Matthews
The rooms are showing their wear and tear in the corners and other places. Still clean and nice to stay in. Second stay here I got a room by the pool which smelled like sewage and airfreshner so you know house keeping was aware of the issue but staff changed my room quickly. Despite that one room, the other rooms I have stayed at were up to standard.
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October 2023 by Carol
This hotel was lovely and well located. The room was clean and well lit, the bathroom was spotless and the bed was very comfortable. The staff are pleasant and welcoming. I would highly recommend this hotel!Rooms: The rooms were well appointed. The room was very clean and the bed was comfortable.Safety: We felt very safe in this hotel and the surrounding area.
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October 2023 by Richard Orsi
Rooms were nice and very clean. My only issue was that the fan on the HVAC was too strong and even on low created a strong breeze in the room.Service at the front desk wasvery good to excellent. The service in the restaurant/ bar was spectacular.
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September 2023 by Jihan Roberts
I stayed at this location for a weekend because I was in town for a wedding. Great location around quite a few places that I needed to visit for my short stay. Yet, the downfall of this establishment as I was there I noticed that I did not get housekeeping the next morning, so I proceed to go to the front desk to get towels that was need, and see why housekeeping did not come around for the day. I was told it is only upon request which I feel should have been told to me once I checked in instead of me having to inquire about it. Secondly, I was told someone would bring the towels to my room which someone did about 30 minutes later.Which cause a little frustration because why would a guest have to wait that long. Lastly, on Sunday when I checked out , and less than an hour I receive my email as I was on the road going home I see that there is a cleaning fee for $250 on my invoice. I reach out to the hotel for them to explain to me that I was charged for smoking when I am not a smoker. They stated that they found tobacco shavings in the garbage. If you are going to accuse someone of smoking they will have to come better than that who really check garbage bags to see if someone has been smoking. This is absurd, and makes this my first time to the property, and the last!! I will tell anyone that books for this location to be very careful about the things they do to overcharge you to make money or get brownie points. I travel a lot for work, and have never had experience such foolery. #Hilton Garden Dump!!!
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August 2023 by Isabell Panameno
Nice staff, clean, nice rooms, good WiFi.... stayed there one week and i enjoyed all. Also went to the gym that is well
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August 2023 by Matthew Coerver
Breakfast was weird. There was a half buffet but you could order whatever hot food you wanted. It's been a while since I've been on vacation. I'm used to buffet style everything even for hot food. Rooms were clean. Service was good. Pool was small. Great location near the mall.
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August 2023 by IMA
About as good as you can get for a 3 star hotel. I checked in and asked for a quiet room as I am a business traveler and mainly I just want a quiet place to rest when at a hotel. The lady checking me in put me on the sixth floor at the end of the hallway which meant she listened to my request which was appreciated. Although, there were several groups in the hotel with teens i didn’t have any noise bothering me. Also, the hotel is in sort of a business park tucked behind the main road which means no street noise. Nice quiet area while still being near the mall.One thing I am finicky about is water pressure when showering and it was good which made my morning. There were bottles of water in the room that you could purchase for $2 and I appreciated having that option.All in all I had no complaints staying here and would recommend the hotel.
