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February 2024 by Dan Mueller
Best model and hobby shop around. Great selection of kits and accessories.
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January 2024 by Ahmad
My go to for my traxxas trucks . I wish they had more on hand like they use to but they are great in a pinch
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January 2024 by Matt Alcorn
They have friendly service, they're very helpful, and they carry a lot of variety!
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January 2024 by Grant
Inventory isn't correct online and I'm totally sick of it. You lost $1k sale on TRX-4 and upgrades because inventory was incorrect. It's happened too many times and I won't be back to a HobbyTown.
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January 2024 by Jonathan Santoyo
I met the short guy with the glasses ? and I had a great time talking about Gundam’s and what my next build should be after building a HG and jumping into one of the most funnest kits I have build, the RG RX-93-V2 Hi-V GUNDAM. He was IMPRESSED that it was my second Gunpla build and that I had made that kind of jump… I was super undecided on which model to take home, Ben was nothing but cheerful and helpful with the whole process. Giving me space whenever he made suggestions, but also letting me know which models to stay away from, at least for now. Since I was undecided ?? on which one to take home, we flipped a coin ? Thanks to him and his KNOWLEDGE I took the Mobile Suit RX-93 V Gundam Ver.Ka and the Neo Zeon MSN-04 Mobile Suit Sazabi Ver.Ka - Yes, they’re both MG kits, I understand that I’m a beginner, but I love the challenge and all the advice he gave me, plus gave a part for my Hi-V Gundam so I could buy a platform and use that, instead of buying two of them to make one to support his weight.Anyways as a first time customer, this place me feel welcomed and appreciated the support from everyone.
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December 2023 by Amayrani Espinoza
Don’t go to this hobby town the short man who works there with glasses has a sour personality instead of making you feel welcome he makes you feel like your doing a mistake. just because you aren’t satisfied with your job or life doesn’t mean you can take it out on customers wanting to join a new hobby ! The tall man on the other hand give him a raise for having to put up with coworkers like that .
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November 2023 by Rafael Rejuso
Ben convinced me to get an RG Epyon. 10/10 store
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October 2023 by Patrick Barnum
The last few times I went here I waited to pay for over 10 minutes. The last time I dropped in there were 3 employees all helping 1 person. Then when they decided to help me check out, the guy was not very nice about it. No apology or anything. Unfortunate experiences considering I used to go here quite frequently and the customer service was stellar.
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September 2023 by Omar G.
Service is good. Always greeted when I walk in. Workers are friendly and helpful when learning different things about your hobby. Great little hobby store!
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September 2023 by DeVon Benard
not knowing anything about nitro seemed to be good enough of a reason not to even try to help. Chris didn’t care enough to even learn something to maybe be a better salesman. Stocking the shelves was more important i guess. not sure how sending your customers to other RC stores is any good for business either but suite yourselves.
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August 2023 by Pete Steele
Matt was very helpful and honest when helping me with my purchase. I'll be back for more R/C Trucks soon! Great selection and a cool rock crawler setup too.
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August 2023 by Oscar J. Madrigal
I have been searching for a place that can reliably sell Gundams at reasonable prices. HobbyTown delivers greatly with that. This place has a very wide variety of them compared to others stores I've visited. While they did have some Gundams that looked like they were the only ones on the shelf, I feel for sure they have more in the back. The prices are much more closer to market price than I initially thought. Frankly, I have high hopes that I'll be giving them more business in the future whenever I can.
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August 2023 by David Bodary
Best hobby shop around. All the staff I have dealt with so far are more than knowledgeable and willing to help. New to RC Cars with my son and will be a long term customer here.
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August 2023 by Timothy Warner
Total rip-off my son got by burned by 2 toys.... Literally.... Spoke with the owner she didn't care or even have a whimper of any compassion..... Called me a liar told her I would bring my son-in the show her my son's hands.... Got absolutely no help from them at all ....terrible place (Schaumburg store, st charles store and Batavia store same owner)...don't go there ....even the employees at...SCALEXTRIC (Hornby America out of Lakewood, WA), commented the owner is "ignorant and doesn't know how to handle customers" GO FIGURE The word is around that the owner is horrible.......100%...especially....
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February 2023 by David R.
The people that works here do a great job on fixing my traxxas Xmax. Thank you guys for all your hard work.