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February 2024 by Michelle DeMont - Alexander
Jerry's did an excellent job removing a long scratch on my rear passenger door caused by my mother in law scraping my door with her side view mirror as she backed up. I went in on Monday and they were able to take me on Wednesday and now it looks like nothing happened in the first place- the scratch is completely gone.
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November 2023 by Kristi Laukhuf
Jerry's Collision Center did a fantastic job repairing my Mustang Mach E. It was stressful being involved in an accident that was not my fault and damaging a car that is only a year, but everyone at Jerry's reduced that stressed. They dealt with the insurance company for me to ensure the right parts were used for repairs. I had my car back in less than a month and I cannot tell that is was repaired. It looks brand new!Services: Painting
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November 2023 by Alyce Pawelczyk
Had the bad luck of needing repair of 2 vehicles at one time and very glad I went to Jerry’s collision. The process was smooth, they dealt with insurance, and both cars came out perfect! I would highly recommend them to all.Services: Painting
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November 2023 by Peter Bach
Fantastic customer service. They walked me through the whole process to get my car repaired through the insurance company.
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September 2023 by Michael Doyle
Bought a new wrangler and dealer sent it to them for paint defects from factory, what was supposed to be done wasn’t done same hinges, paint scratched roof quarter panel not replaced, buffer burns on hood, keep was a mess when I got it back and tracker showed they stopped at Hyundai dealer parts department when returning it to keep dealer. I refused to bring it back to dealer to send it again to them. Think carefully before you bring anything to this place .Services: Painting
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August 2023 by Scott M.
I recently had my Toyota repaired at Jerrys , I was recommended by Elgin Toyota. Upon my arrival at the shop I was greeted by a man named Scott. I informed him of my concerns, then another man in the office happened upon conversation. I later found out his name was Tim, between these 2 gentleman they guided me through a very difficult process. They got my insurance company involved. With the help of Scott and Tim my vehicle was returned to its original condition maybe even better. Using what they called OEM parts, I later learned that those are parts from the manufacture not after market. I would recommend this shop to anyone who as myself found there self in a very difficult possession after a accident. Also on a side note upon picking my vehicle up at the shop my car was as clean as when I 1st purchased it. I later asked Scott and Tim and I was informed it was a young man named David who cleaned my car, once again thank you for a great a job and i will recommend you guys to everyone i know if they get in the same situation as I sincerely Sott McKenna
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May 2023 by Erika H.
Just had some auto repairs done on my 2021 Jeep Wrangler at Jerry's. I got in a fender bender and needed my front bumper replaced. I dealt with Scott. He was friendly, knowledgeable and accommodating. They got my parts in quickly and the work was done in a quick and convenient matter. Excellent work was done and affordable. My jeep looks great! You can't even tell that it was in an minor accident. I highly recommend using Jerry's Collision Center!
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March 2023 by Sam Engmann
Customer friendly folks and excellent work. Very satisfied with their work. They provided updates and always picked up the phone when I called to get updates. Thank you for getting my new car back.
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February 2023 by Sue Tullis
I had a great experience at Jerry's Collision Center. Scott did my estimate and he helped me every step of the way. He assisted me with securing the rental car, communicating with the insurance company and gave me updates throughout the time my car was in for repair.When I picked up my car I could not tell there had ever been any damage. They use all high-quality products and do top-notch work.If you want a professional job done on your vehicle, I would use Jerry's Collision Center!Services: Body & Trim
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February 2023 by Casey Kimbrough
This is the second car that I have taken to Jerry's, they are amazing! Tim helped us both times and both cars looked brand new. They are very good at what they do! Tim was professional and dealt with our insurance every step of the way making it a seamless experience for us. Highly recommend if you want quality work! Thanks Tim!Services: Painting
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August 2022 by Brad
They were nice and worked with me. Gave me time to solve what I needed to. They do good work. Only down side is they only do cash. Only thing I didn't like was that I wasn't allowed to get my property. Legally I have every right to. I did understand why they didn't want me to. They worked with me so I tried to be understanding.
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July 2021 by Musa K.
It's been second time i worked with Jerry's collusion. They offered me help for rental too but i hot already one. They check every single item They do really great work and let you known about updates and they take care, do alignment on dealer, calibre the car that many shops dont do They use only original parts When you make an accident, call them right away before get a ticket and towed ! They ll tow your car in an hour to shop, so you ll be in good hands.
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April 2021 by Ana CR
Very serious, reliable and fast. Exceptional service.
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April 2021 by Reana Rojo
Very professional Great customer service. They go through everything with you thoroughly & do the best to satisfy their customers. Overall great business, I would take my car here if I needed another job done & would highly recommend others.
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January 2021 by Cindy Conner
If I could give them 6 stars ? I would! From the clean facility, friendly employees, and impeccable customer service I received, I HIGHLY recommend Jerry's Collison Center.2020 couldn't end without one more obstacle for me. Dec 1st damage occurred to the rear bumper of my vehicle as I was hit by another driver. My first stop was Elgin Jeep Chrysler to access the damage- another amazing facility I take my vehicle to - where they referred me to Jerry's Collison Center where I met David (Dave). So glad they referred me here.Because the other driver was at fault, Dave took on the responsibility, on my behalf, to connect with the other drivers insurance company via phone and email. Dave kept me informed about the process every step of the way. He handled everything from making sure the original parts and not off market parts were placed on my vehicle for the repair, providing me with advice on how to handle the information I received from the insurance company, to working with the insurance company ensuring a rental vehicle was waiting for me at Jerry's Collison Center while my vehicle was in repair.In conversation, Dave advised he's been in the business for over 40 years. I can attest this is true from my encounter with him as his knowledge of the industry, and empathy and level of customer service to his customers is impeccable.My final engagement while picking up my vehicle was with Tim. Tuly nice, very cordial and kept the level of customer service over 100% as Dave did. Tim provided me with all the final details of my vehicle and let me know my vehicle was detailed and ready to go. And what a job they did on the detailing!!!! My vehicle looked - both inside and out- close to what it look like back in 2014 when I first purchased it. Not to mention the delicious chocolate and peanut Christmas Toffee!!!Tim gave me at my departure. Such a nice and thoughtful jester of this company.Thank you Jerry's Collison Center for making this an easy and stress free repair for me. Accidents are never easy to process no matter whose at fault. I truly appreciate you guys and everything you assisted with to make it as much of an easy transition for me as possible.
