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April 2024 by Clarence Bridges
Great service. Great prices. Our salesman Alex Hong was the best.
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April 2024 by Number 26
Ted and Todd are great!!!
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April 2024 by Richard Matusiak
Salesman Tod was very helpful. Let us look around answered questions. Explained what we were looking for and showed us several recliners that fit our needs. There was no pressure to buy.
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April 2024 by Paula Schray
We found exactly what we were looking for. Autumn was a wonderful help, we were in and out in less than an hour.
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April 2024 by Stan Naymola
Todd was very nice and knowledgeable about the products.
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April 2024 by Jim Sengenberger
Our Lazy Boy rep greeted us quickly and respectfully asked us what we were looking for. She presented us with several alternatives and patiently answered all of our questions. She was very professional, but also engaged us in friendly conversation. Autumn is a great representative for Lazy Boy.
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March 2024 by Dewayne Burris
We recently bought some lazyboy furniture after our 22 year old lazyboy finally had its last sitting. The staff at both the South Elgin and Schaumburg store were incredible. No pressure and knew all of their products. We went to the Schaumburg store after buying a couch and chair at the South Elgin store and Ted helped us with some pillows and saved us alot of money from our original purchase of a couch and chair. When we went back a third time for another chair and more pillows Jonathon helped us,he told me all of the differences between chairs and made my final decision easy, plus gave us extra discounts. His customer service and knowledge is hard to find these days What a great shopping experience. Thank you to both stores, staff and lazyboy products.
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March 2024 by Pat Kelly
This was my first La-Z-Boy experience and I was so pleased with the offerings and layout at the Schaumburg store — the biggest La-Z-Boy in the US — and with Caroline, my very informed and friendly salesperson. An extra bonus was I was able to take advantage of a great sale for the chair I selected.
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March 2024 by DIANE CHIGA
I went to La-z-boy in search of a new rocking recliner chair. My puppy decided that my current chair was good chomping material. So now I need a new chair. I have already had La-z-boy recliners in the past and I really liked them. I tried shopping in other places but there is nothing like a La-z-boy recliner. I chose a new recliner rocker and I want to let people know how positive an experience I had. My sales rep Angie Perez was very knowledgeable and super friendly. When you walk into a place like this it can be a bit overwhelming but Angie helped me narrow my choices down to my specific orthopedic needs. I am sure that I will be very happy with my purchase I think La-z-boy takes time to get the right employees so the customer will be satisfied with their purchase. Overall a very positive experience.
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March 2024 by Ada McCurry
Tod was kind, considerate and very helpful!
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March 2024 by Michael King
At the Schaumburg store. Store associate, Caroline S.was very helpful, informative, and knowledgeable of various aspects of choosing the right piece of furniture for me. She was also patient.
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March 2024 by Velvet Philippsen
Autumn was wonderful. She went above and beyond to fulfill our needs.
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March 2024 by Nancy Mulso
I have looked high and low for three pieces of a sectional couch. Because I am a therapist and have about 40 people a week sitting on my couch I wanted a sturdy couch that would last. I went to the Schaumburg Lazy Boy Store and found exactly what I needed. The salesperson, Angie was very knowledgeable and easy to work with. I’m so pleased with my purchase!!! My only complaint about Lazy Boy is that it never wears out so you can’t get tired of your purchase!!!! Lazy Boy furniture lasts forever. I have had two Lazy Boy recliners for over 30 years that look new!
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March 2024 by Kerrie Trebonsky
Really enjoyed working with Angie and Annie on design ideas for my living room. They got to know my tastes and picked out great complimentary pieces for the sofa that they are making for me!
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March 2024 by Nicky Liotta
Our salesman gave us enough space to make our decision without feeling rushed. He then completed our transaction! Thank You!