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October 2023 by Stewart Ramirez
First time in the store and our sales rep, Matt, was worth a full 5 stars! He was patient, attentive, & knowledgeable to the point of even knowing which fabric is the most forgiving for multi-pet households like mine. My rating comes more from the product itself, which is astronomically expensive for pieces you have to assemble yourself- If I buy a $10k piece of furniture, it darn well better come with white glove service! There are very few pieces/ styles to choose from and barely any accessories (what few options they do have are also expensive and impractical). Not to mention, the sactionals themselves aren't that comfortable- I really don't get what the fuss is about :/ If you like to follow "furniture trends" and your back can take subpar comfort, I guess this would be the choice for you. The built-in sound system option is the best part of this furniture!
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October 2023 by B Lyons
The staff here was great and meet all my needs. They were honest with me and told me what is a better quality. The manager made my purchase simple and she answer all my questions. I would definitely recommend this store!
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September 2023 by Michelle Buralli
Staff here are great! Monica and Matt helped us pick out the best options and took the time to show us all the features of LoveSac. I know we will love our new couch!
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August 2023 by Shawn Cam
Great knowledgeable staff helped us with this beautiful LoveSac deep fill couch! We will definitely recommend LoveSac to family and friends. This is also a great couch for tall peeps like me 6 ft plus with the Deep fill.
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August 2023 by Jonathon McIlwain Sr.
Overall, decent experience. The associates were polite but still appeared new. I just wanted to add a section to my existing love sac, I gave them the information (previous invoice) since it was purchased at this location and should be easier to prevent mishaps.I received order and the covers do not match, they sent me Sapphire Navy instead of midnight Navy. Attention to details matter to me, and they dropped the ball here.However, the shipping and packaging was perfect. Not even a full 7 days passed before it arrived at our house.
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May 2023 by Jim S
Very helpful.
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March 2023 by Frogger33
Our rep at the woodfield store was amazing and super helpful. Great customer service and helped us achieve the exact setupAnd couch we wanted in no time at all
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February 2023 by Savannah Bays
The LoveSac team at Woodfield was amazing. They were helpful, down to earth, and ready to create a couch that fit our space. I highly recommend visiting this showroom!
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January 2023 by Dave Genis
Our experience was very helpful. Our salesperson went above and beyond trying to help us get a vision for various lovesac configurations that would work for our new house
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January 2023 by Kristal Leon
I had such a great experience with Lovesac. The customer service is amazing, they were able to walk me through the entire process of choosing my couches so well and easily and I my order is already on its way and I just paid 2 days ago! Love this company
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January 2023 by Christopher Kaczmarski (Chris)
A very comfortable and efficient show room. The staff was very nice and extremely knowledgeable. They had a great answer for any questions I could come up with.My family will for sure be returning to purchase a sectional from them soon!
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December 2022 by Jimmy Neutron
Awesome furniture the staff was very helpful as well looking to buy another X-Large sac ??????????
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December 2022 by Paula Ross
Bought my new couch! Expensive but worth it! Check them out!
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December 2022 by Stephen Barabasz
Sales manager was amazing!!!!!
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December 2022 by Deanne Murray
Love my sactional! The Process was very easy, the people at the store were very helpful! The couch was delivered within a week and the assembly took a little time but turned out great!
