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January 2024 by Tiffany Alexander-Davis
Excellent service! was definitely a different, yet pleasant car buying experience. Our saleswoman Ashley was so friendly and treated us like FAMILY. Alex in Finance, was absolutely hilarious and knowledgeable; also gave us the best advice. If we are in need in the future, we can't imagine going anywhere else; no disappointments. Thank you both!!!
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January 2024 by Carl S
Vladimir was amazing. My original sales person schedule my appointment however was not planning to stay or ensure my appointment so Vladimir took over and ensure our deal got done that was what we wanted etc. Thank you and they should give this guy a good bonus or raise or even an award when everyone else left. Thank you for having Vladimir hire more of his skills!!!
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January 2024 by Tt Ware
Vladimir was the best experience when it came to car buying! He listened to all our needs, and was probably the most polite friendly sales person I have come across in a long time. If you’re going to come into Napleton Schaumburg please make sure to ask for him!
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January 2024 by Mateusz Grela
Currently employs the best salesman I’ve ever met. If you are looking to purchase a new vehicle without being taken advantage of then Ed Brooks is the salesman to go see. I met and worked with Ed for years and I cannot recommend him enough. He is extremely friendly, very easy to get along with, very honest, and will go above and beyond to get you in the vehicle of your choice at a very fair price. I have worked on several purchases with Ed and every time it was been a great experience. If you are in the market for a vehicle then Ed is the only salesman worth seeing and talking to.
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January 2024 by Lauren Barrett
In my own personal experience, as a female, I haven't always been treated as I should when purchasing a car. That being said Ed was nothing but respectful, answered my questions, and make sure I was comfortable with my purchase. I will always buy from Ed moving forward. Highly recommend!
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January 2024 by Philip Kober
We had a great experience with the staff at the Napleton Buick dealership. Leslie was our fantastic sale consultant; she listened to what we were looking for and helped narrow down our options without being pushy. After we decided on our car, we had more positive interactions with the Sales and Finance managers, Lapif and Alex, who made the rest of the process go very smoothly. Overall, it was as enjoyable an experience as it could be and would highly recommend working with this team.
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January 2024 by kia marie
I went here for my first car at the very end of 2023. Ashley was such an amazing, friendly, & very helpful saleswoman. She made the process very easy and so smooth!! She helped to stay within my budget and helped me to choose the perfect fit for me!! I had the most wonderful experience with her!! Thank you Ashley with Buick GMC!!
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January 2024 by Samantha Vacura
Very smooth deal and were able to negotiate around some options and hurdles. We are extremely happy with our new '24 Sierra 2500HD AT4! Customer service is a lost art nowadays considering the take over with online stores and bots.
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December 2023 by Melanie Winter
Yannis helped me find the perfect car! He went above and beyond to help me get the car I deserved and we found it! He showed me everything I needed to know on the car and was super kind and patient even when I was difficult. Thank you so so much Yannis!!! Definitely recommend working with him!
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November 2023 by Jay Reardon
Leslie , sales, was outstanding. She took all the time needed to answer my questions and did so in a manner as not to pressure me one way or another. Alex , finance, was also outstanding. He was willing to assist me in the various options to financeAlso, the sales manager represented the dealership extremely well. Your dealership has a top notch team which can balance selling cars with extremely pleased customersShout out for Leslie and Alex !!
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November 2023 by Tiffany Barnes
Best car buying experience of my life! A huge thank you to my team Yiannis, Manny, and Alex. You made everything seamless. You were friendly, you made me comfortable and the process was so easy!
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October 2023 by Pinkhyperion 657
Had the most amazing experience and was provided with best customer service I’ve experienced when looking for a car. Our sales associate Yiannis helped so much! He was so caring and made sure we were comfortable and happy with our purchase. Thank you so much for everything if we didn’t say it enough thank you so much more.
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October 2023 by Manny Cantu
Edgar, Manny and Byron were extremely helpful from the start. Edgar was patient with answering my questions when I kept looking into status of the vehicle I ordered. Byron was quick and to the point, helped explain everything and Manny made the finance/final step of the process easy and smooth. All around a great experience.
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October 2023 by jabran ahmad
Had a great experience here with Yiannis. He helped me through the whole process without being your normal run of the mill salesman just looking for a sale. Answered questions I asked and gave his two cents about the different options they had. Would definitely suggest him to any other buyer no doubt in my mind he will be able to do them right ?
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October 2023 by Ryan Doyle
YANNIS LEMONOUDAS, hats off to him, As a salesman he actually cares about the sale he’s making with you.He does go back and do all that he can to get you into the car you love.He understands what a huge commitment your making to purchase a vehicle from him and believe me he not only follows through with his commitment to you during the sale weeks later his commitment still continues, he makes it right and encourages you to keep in touch with him,each time I arrive at the dealer he always somehow finds me and shakes my hand.The warm and comfort feeling knowing he has your back is something you don’t see anymore or anywhere.I will add that I’ve never met and dealt with a more fair and honest person than Tony(Used car Mgr)what a pleasure to deal with He made sure that EVERYTHING was made CORRECT with my new used car He was the best!!! Down to the smallest detail of a rock chip on the windshield DONE ✅ Service Advisor KIM another TOP NOTCH person who you would want to deal with ABSOLUTELY AMAZING!!! If I had anything I would fault the dealership on is that I left with less than a 1/4 tank of gas in my new vehicle(UGH!!)and I traded mine in on a full tank.But the overall experience was TOP NOTCH FANTASTIC!!!! Thank you all