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November 2023 by judea juagpao
Old navy is one of my fav shopping with myson
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October 2023 by Hicham Q.
Poor customer service waiting in line and one person ahead of me and the other cashier is near by me putting things away and not worried if I need help or not
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July 2023 by The Kitchen Sound
Horrible experience at this location. Specifically Alana, bad attitude, bad customer service. I left my personal belongings at the store and while other customers were still present in the store she closed and locked the doors in my face saying come back another day. As a frequent shopper I must say she gives the company a bad reputation!
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July 2023 by John Jewell
My 1st time there not a bad place to shop
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July 2023 by Quinton G.
Horrible experience at this location. Specifically Alana, bad attitude, bad customer service. I left my personal belongings at the store and while other customers were still present in the store she closed and locked the doors in my face saying come back another day. As a frequent shopper I must say she gives the company a bad reputation!
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June 2023 by Jared Gonzalez
Great products, horrible service/cashier rude, hates his job and gives a horrible mood.
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May 2023 by Tiffany Malcomson
Staff is always really nice
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April 2023 by MARITZA COLINA
The manager has a bad aptitude with the clientele, she is very rude. The store is disorganized regarding the offers. he also has the staff terrified by his overbearing behavior.
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March 2023 by A man D
Good deals on what was wanted. Some of the clothing has gotten expensive.
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February 2023 by Maria Enmanuel (mariaenmanuel)
Always the discount is good.Thanks, old navy.
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January 2023 by Sarah VanDusseldorp
Not much variety in merchandise at this location. Organization of store not as easy to follow as some others. Plenty of clearance right now though!
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December 2022 by Jenna H.
What a joke of a store. Extra messy and disorganized. I tried to redeem my super cash of $20 off $50 purchase, I pre-calculated the subtotal and I should have met the minimum $50. When it came to check out apparently some of my items were under the list price. This is the first time where I didn't meet my subtotal and the employee did not let me know that I don't make the minimum. After purchasing I noticed the discount was only $10 I spoke with the employee and manager and they said there's nothing they can do. I tried to return my items and they wouldn't allow that either. I would never go back to this terrible location with lack of customer service. The employee Jameliah and Alana both said there's nothing they can do. What a joke. Don't bother going to this location, spend your money at other locations that actually value customers like the Bloomingdale and Hoffman Estates stores.
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November 2022 by Ana Meza
Alana was very helpful, she walked me.ovwr to the items i was looking for then came by to ask of o found everything. I still need 3 items in specific sizes and she went to the back and looked for them and got them for me. Saved me a trip to another near by old navy
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November 2022 by Susan Hicks
Love this store. Manager is great.Their online customer service is the worst I've EVER dealt with. Took 7 phone calls and still no help. Hung up on 4x. I'm so mad!!! They are useless ?.
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November 2022 by Suzi Hicks
Love this store. Manager is great.Their online customer service is the worst I've EVER dealt with. Took 7 phone calls and still no help. Hung up on 4x. I'm so mad!!! They are useless ?.
