Omaha Steaks is a business known for quality meat and good customer service. Customers appreciate the ease of ordering online and the ability to send meals to family out of state. When delivery issues occur, helpful customer service representatives, like Jordan, quickly resolve problems and ensure satisfaction. The staff, including managers Rosina and Theresa, are praised for their outstanding support and care, making returns and exchanges smooth even in hectic situations. While some find the prices high and feel that the seafood selection is not worth the cost, many customers remain loyal because of the reliable service and quality products. Overall, Omaha Steaks is recognized for its commitment to customer satisfaction and excellent assistance, encouraging repeat orders and long-term loyalty.
OMG!!! Teresa went so above and beyond to help me place an order. She was so kind, not condescending in anyway because I could place the order on line. I very highly recommend the Schaumburg location! Teresa, thank you for your help and amazing personality!
December 2025
Got them for my parents as chirstmas gift. They loved it!
September 2025
First visit and was pleasantly surprised at all the selections besides steaks. I had no idea there was so much variety. The sales clerk was great. I purchased several prepared meals along with steaks. Will definitely return.
