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January 2024 by Jacklin Zeidan
Mr. Jesse Fakhoury is very genuine and cares about his clients. Unlike most salesmen, Jesse is very detailed and explains things very clearly. The best part, he is funny and kind and gives you an all around wonderful experience.Thank you for taking care of people at a time when extra love and attention is needed.Great job Patrick Cadillac ?♥️?
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January 2024 by Nick B
I had an exceptional experience at Patrick Cadillac! Right from the very moment I walked in, Jeremy was friendly, knowledgeable, and genuinely eager to help me find the perfect vehicle. The buying process went smooth and he was able to work with me to find a great deal that suited my budget and needs. I can not thank Jeremy enough for his professionalism and dedication to customer satisfaction. I could not be any happier. If you're in the market for a new vehicle, I highly recommend Patrick Cadillac and make sure you ask for Jeremy. Thank you again for a unbelievable car-buying experience.
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January 2024 by Pete Catizone
We worked with Jeremy Rosales who was absolutely amazing got the deal done in 2 hours and out the door. The best part was the giant bow and the flowers for my wife. Great job Jeremy!!!!!
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January 2024 by Barbara Johnson
I've been a client of Patrick Cadillac for 30 years and continue to go back to them. I've had an exceptional salesman, Steve Popp, for my last 4 cars. He's great--follows up even when I'm just bringing the car in for routine service. The buying process is always easy because Steve gets it all organized ahead of time. I just leased a car a couple weeks ago--Steve spent four months locating the car I wanted. Great salesman, great service department and the finance people are also very helpful (and efficient).
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January 2024 by Kevin Blaschke
Jeremy is an absolute rockstar! Despite not making a purchase, Jeremy's dedication and passion for ensuring customers find their dream car was unmistakable. His wealth of knowledge and infectious enthusiasm made my visit to the dealership incredibly informative and enjoyable. Even though I didn't make a purchase this time, Jeremy's patience, kindness, and commitment to exceptional service left a lasting impression. I wholeheartedly recommend Jeremy for anyone seeking an outstanding car buying experience. He's a true asset to the dealership!
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January 2024 by Valerie Lopez
Highly recommend! Jeremy helped us out and he made the process so simple and easy! He was very knowledgeable about every car we asked about and he helped decide which car made the most sense for our family. I truly felt like he was a friend who had our best interest in mind.
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January 2024 by Greg Szafranski
I recently visited this dealership regarding purchasing a new car and I must commend Jeremy for his exceptional service. He went above and beyond to find the best financing options for me, explaining every detail with patience and clarity. Their professionalism and commitment to customer satisfaction truly set this dealership apart. I highly recommend their services to anyone in search of a positive car-buying experience.
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January 2024 by Raj Patel
Jeremy was a great point of contact when I reached out about a vehicle they had. He was extremely responsive and answered all of my questions. Wish more sales staff were like him. Was 100% straightforward. Do recommend.
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November 2023 by khalid lahrizi
Do not go to this dealer for any reason buying or maintaining your vehicle bad service and bad customer service.I took my Cadillac for service they forget to put my wheels knots back thank God didn’t took the highway and when I went back to them they put shorts knots till they got me the original and the worst excuse that they thing happens and we will get you the original ones it’s been 2 months now no calls no emails no parts been replacedIf you want to loose your life feel free to go maintain your vehicle at Patrick Cadillac dealers
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November 2023 by Rachel Simpson
Jesse was fantastic to work with! As a first time car buyer, I felt like he made the process easy and quick. I didn't have to deal with the typical gimmicks that you would experience at an average dealership. I would definitely recommend!
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November 2023 by Latoya V.
I would recommend this dealership to anyone in the world. The team was phenomenal and efficient. They're very proficient and provide excellent customer service.
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October 2023 by Debbie M.
My husband and I were shopping for secondary vehicle and found what we thought would be the perfect one at Patrick Cadillac. We sent an inquiry on the car sales app we found it on and were pleased with the outreach from the dealer. We requested more info and got a very thorough packet of info on it. The dealer came across as very professional and accomadating. They even sent us an email saying while we were still deciding about coming out, they sweetened the deal without us asking and lowered the price on the vehicle we were interested in. It was a very busy day for us and not the best honestly, since my husband and I both suffer from severe chronic health conditions, we had our toddler with us and I am over 8 months pregnant. The dealership also was not close or convenient for us, but how could we pass up the vehicle we wanted at an even better price than we anticipated. We didn't. We scheduled a time to come that day to check out the vehicle and headed over. We test drove the car and were pleased with the condition. We let the salesman know right away that we were ready to buy. We sat down to do paperwork and were told there was an open recall on this used vehicle and he would need to speak to his manager tomorrow to verify if they can sell us the vehicle. We agreed and also advised we'd be willing to sign any waivers etc. in regard to the recall. With a baby coming soon and maternity leave, it wasn't a big deal to buy the vehicle and let it sit until the parts for the recall were available. We wanted to put down a deposit to hold it, but were told we could not. On the way home from test driving and attempting to buy the vehicle, we got an email advising us that the price of the vehicle had just been raised $920. This seemed really unprofessional and dishonest, but we were still interested in the vehicle. We were told the next day that GM would not allow them to sell the vehicle with the open recall. I advised we were still interested in purchasing and would be open to waiting until they could sell it to us. We waited for more info and updates. While waiting I ended up speaking to GM directly and they verified that there was not any stop/sale on used vehicles with open recalls, only new vehicles. I also spoke to other GM dealers who were more than willing to sell me the same make/model/year vehicle with an open recall and verified there was no stop sale. I reached out to the salesman again with this info and asked them to verify with the manager, since there was no stop sale per GM. The salesman then told me that they could not sell the vehicle due to "new policies placed there in the store." It was clear they had no interest in selling us the vehicle they were so enthusiastic for us to come out for in the beginning. The "Patrick Promise" and all they brag about in their commercials is apparently all a big lie. Patrick was however more than happy to mistreat us, waste our time, effort, gas etc. This may be nothing to them, but was very hurtful and disappointing to us. With a baby coming in less than a month we really didn't have time to waste with a dealer playing games instead of selling us the vehicle they offered and advertised to us. I felt this review needed to be written to warn others about their unprofessional behavior and business practices. I would never recommend a Patrick dealer or do any business with them in the future.
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October 2023 by Elliot Wiczer
Gotta love Steve Popp the greatest sales person EVER! I have been buying cars from the Patrick Group for 20 years and they never let me down, honest and fair. Special shout out to Enzo Costa at BMW.
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October 2023 by David Slavick
Post purchase of my Volvo from Patrick dealership I had my first Service Center experience and was very impressed. I was greeted warmly, the service area was neat and clean, the staff was very helpful and clear about what was needed and honestly could not be happier that we joined the Patrick Family!
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October 2023 by E Z
Thank you so much for the wonderful service!!! We bought a car, we are very happy with the way we were served. The seller's name is Jose Olvera, I recommend him to everyone, he is a wonderful person!!!! Thanks again to you and all the staff who work there Patrick Cadillac ??
