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January 2024 by Lane Gerber
By far the best dealership and service experience I’ve had. When buying my S60 Brett was extremely helpful with my search and in notifying me about new inventory then Olivia was able extremely helpful and friendly in the process of getting the car and sorting out all the paperwork (as Brett had the day off but I was too excited). I really felt like I mattered with this dealership team and would not hesitate to purchase through them again.
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January 2024 by John Nathan
This was probably the worst experience at this dealership. Had an interest in a very low mileage SUV. It had been in their inventory for 82 days and was told it was still at a price that hadn’t changed. Was told they wouldn’t accept a lower price which is their privilege. The sales mgr and salesman declared they were the lowest priced for a vehicle where there were only nine available in the country. The extent of the arrogance and misinformation expressed made it easy to look elsewhere.Subsequently I discovered an abundance of identical vehicles all over the area, both new and with demo miles at much lower prices and pleasant dealers open to reasonable negotiations. We bought several Volvos over 20 years there, but they lost us at this juncture. Foolish behavior.
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January 2024 by Natasha Boyd-Bradwell
I had a great experience at Patrick!!! Egor went above and beyond to ensure I was happy with my purchase! He was responsive and provided exceptional service! I would highly recommend Patrick Volvo and Egor!!
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January 2024 by April Antonson
I recently purchased a certified pre-owned Volvo with Egor, who was very professional and easy to work with. Egor made the car buying process as pleasant as possible because he is courteous and approachable. He was extremely knowledgeable about the car’s features, and made my final purchase smooth and painless. I appreciate that he has followed up several times since I purchased my car. Overall, I’ve had a positive experience with Egor and Patrick Volvo.
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December 2023 by Peter Sagartz
I just purchased a new Volvo XC60 Recharge from Mo at Patrick Volvo, and had a great seamless experience. I knew what I wanted a few months ago and he ordered it for me, when the car arrived he had everything ready so it wasn’t an all day affair at the dealership. He even had the Volvo Guru Phoenix get me dialed in to all the special features including the Volvo app. There is so much to cars these days and its nice to have someone who knows what they are doing break it down for me. I love my car and just wanted to share my great experience. Cheers to Mo!!!
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December 2023 by Alessandro Lostumbo
Mo and Justin are outstanding sales people to work with. My wife and I felt welcomed and didn’t feel a bit of pressure throughout our search and negotiation. Mo was incredibly kind and patient even beyond our buying process. We had trouble transferring our plates and to save us a drive, Mo drove all the way to our home in Chicago to bring us new plates the next day. We were initially looking at Volvo, Audi, and Lincoln, but the kindness shown at Patrick Volvo made this an easy and enjoyable experience for each of us. And the car is beautiful!
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December 2023 by Chiara Albanese
Our family can’t say enough of how wonderful our experience with Patrick Volvo cars in Schaumburg has been. The team there is efficient, speedy and so courteous. Egor Shevel who assisted us made it so easy for us to find my perfect car and it was a great deal too! My beautiful Fjord blue metallic XC40 recharge is our first electric car and Egor was so careful and patient in addressing and explaining all of our questions. But what we were most impressed with is the follow up we continue to receive from them and the certainty Patrick Volvo will be there if we need them. Oh, and did I mention I was handed a bouquet of flowers before leaving?!!!
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December 2023 by Lani Rifareal
We walked into the dealer not really planning to buy..."just look"! We met Brett Johnson and he was so nice and very informative. He asked what I was looking for and I told him I really wanted the XC90. We test drove it and I was sold! He told us about all the features and let's just say...Brett did his job! I got my dream car! Thank you, Brett! You were so kind and a pleasure to work with!Stop by and ask for Brett!
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November 2023 by Natalie V.
Big thank you to Alex O. for helping me finding a car and for being so patient and helpful through the whole process !!! It was a great experience buying a car with him and Patrik Volvo!I'm enjoying my new ride!
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November 2023 by lucas posylek
I was very pleased with the overall experience and friendly environment when purchasing an xc60. Our sales rep Belen was very friendly and professional, answering all of my questions and exceeding my expectations. When other dealerships fail you can expect Patric to excel.I thank them for making the buyers experience very enjoyable.
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November 2023 by Jim Clarke
I’ve purchased two cars from this dealership and have had a great experience both times.. The staff are incredibly professional and offer great transparency throughout the transaction. Buying a car can be tremendously stressful, but Stela and Tommy made my process painless. I’d highly recommend this dealership to buy or sell a car
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November 2023 by Christopher Gallardo
I recently purchased a vehicle at Patrick Volvo and had a very positive experience. I initially was interested in a vehicle but was not ready to purchase for another 2 weeks. Stela was professional, helpful, and attentive in providing information about the vehicle I was interested in although I was not purchasing that day. She also addressed questions as they came up throughout those 2 weeks, which made the process extremely smooth/quick. When I came in to buy, Stela had the vehicle up front and ready for a test drive as soon as I arrived! She also helped set me set up the car to my Volvo App. Overall, this was an exceptional experience!Additionally, I have brought my previous work vehicles to Patrick Volvo for servicing and have always found the staff/environment welcoming.
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October 2023 by Adonis Stergiou
From finding the vehicle to actual purchase was about 3 days. Belen was our service rep who was AMAZING. She was the only rep we had that had the car ready for us to test drive right out front. Every dealership we went to, we had terrible experiences. She was awesome from start to finish and kept us in the loop the whole time. She was not forcing us to do anything. Was an overall great experience and can’t wait to build the relationship with this dealership. First time Volvo in the family so we are setting a new example! Really happy with the service and vehicle! Thank you!
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October 2023 by Jane K.
Tola was great to work with. He worked with us before we got to the dealership so we could get an idea of affordability before driving all the way to the showroom. He was extremely helpful, kind, and easy to work with.
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October 2023 by john gomez
What a great experience with Stela Sonic very professional, honest and friendly. If you are looking for a Volvo don’t hesitate to give Schaumburg Volvo and opportunity to earn your business and give Stela a call. Thank you for a wonderful experience