The PGA TOUR Superstore offers an unmatched selection of golf and tennis equipment for men, women, and juniors. The stores feature state-of-the-art facilities including club fitting bays, practice hitting bays, and large putting greens, alongside an in-house repair center. Many customers report a great experience with excellent merchandise and nice facilities, noting that some staff members are wonderful, engaging, very helpful, and invested in providing excellent customer service. These employees are highly recommended for their assistance with equipment selection, club replacement, repairs like regripping, and patient guidance in a relaxed setting. However, reviews also indicate inconsistent service. Some customers experience a feeling that sales personnel may or may not be concerned with helping them, describing encounters with employees who do not seem invested, do not offer alternatives, or fail to follow up. This inconsistency leads to feedback that service can feel weak, with some employees perceived as not acting like they want to work with the customer. While the store is noted as having deep pockets and surviving despite these service inconsistencies, the demographic of educated customers with high discretionary incomes expects good, consistent service and can be disappointed by treatment that feels second-rate. Ultimately, experiences vary significantly between very helpful and unhelpful staff interactions.
Store is amazing! Staff is incredible, knowledgeable, and very friendly! Tony was the best person and showed our daughter what being an amazing and kind person is all about! Will be back ever time im out this way.
July 2026
Ethan provided excellent service and fitted me with the irons I needed and helped me make a few slight adjustments! Highly recommend
June 2026
Had a great experience during my fitting with Jon. He was very helpful and really knowledgeable about the sport. Felt like when we worked together he was very thorough.