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June 2023 by Veronica Montgomery
This place is excellent when it comes to customer service. I tried to ship a cooler to Japan. Olga and Oscar really went above and beyond to make my cooler eligible for shipping. I will definitely be a returning customer.
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October 2022 by Randall Arthur
We received the crate today.I was very impressed with the excellent packing job that your people did!The fixture's in perfect condition, thank you!
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August 2022 by Lina Eng
Had to send a package abroad and the gentleman assisted me with making the right decision for me. VERY patient, considerate and helpful, considering the costs, etc. Was also helpful when I inquired about sending artwork. These guys ship all sorts of things! (antiques, etc.) Great customer service!!! Will return.
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April 2022 by Iyaz K.
I have been using prime pack and ship for years. They are a hidden gem that ships UPS, FedEx and DHL under one shop. Most recently Bill helped me ship wheels over to Canada and experience was great. They packaging is second to none and prices are very competitive. Look em up and thank me later
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March 2022 by James Freeman Gallery
Excellent packing for a fragile item collected in Chicago and shipped to London, UK.
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February 2022 by L Eng
Had to send a package abroad and the gentleman assisted me with making the right decision for me. VERY patient, considerate and helpful, considering the costs, etc. Was also helpful when I inquired about sending artwork. These guys ship all sorts of things! (antiques, etc.) Great customer service!!! Will return.
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June 2021 by MOISES A. MILLAN
Oscar is the man!!Amazing costumer service!!
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March 2021 by Paul
Highly recommend! I had a great experience shipping some personal items to a friend abroad. Without me even asking, Bill checked the rates with multiple services and different combinations of box sizes, then narrowed it down to a set of time/cost options so I could pick the best choice for me. He also wrapped everything expertly -- had some delicate artwork and pottery in there and everything arrived in perfect shape.
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March 2021 by ChrisZ
I've always had a great experience shipping my heavy artwork at Prime and Pack. Never have had any issues. Reasonable fees. I trust Bill completely and drive from Chicago to his location.
