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August 2025 by Alex G Medina
I called Public Storage two weeks in advance to notify them I was moving out, made it very clear. Despite that, they still charged me $300 for the unit. And to make matters worse, they moved me out of the unit anyway, so I couldn’t even access what I supposedly paid for.
So let me get this straight… I paid $300 for absolutely nothing. No unit, no access, just a charge on my card. Totally unacceptable and feels like a scam.
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July 2025 by Gloria Ivy
Mary was helpful on confirmation call
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June 2025 by Onyebuchi Adionye
Renee is very friendly
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May 2025 by Enrico Consiglio
Just business related
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May 2025 by Iris Simmons
Mary was helpful
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March 2025 by Debi M
Mary was Helpful on the confirmation call
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December 2024 by Mary Brand
I went 5 weeks with out lights in my storage unit when I was moving. I received a discount for the last month I was in the unit. I was told they were waiting for a vendor. I rented a smaller unit but had to pay for a lock because you have to use the internet to rent. I have been promised a refund but have not received in. If I could find another storage location I would leave and never fo business with Public Storage again
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November 2024 by James Hedlund
These 5 stars are all due to Frank. Thanks for all the information and help in setting up a storage unit solution for me.
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October 2024 by Jorge Morales López
Good people !!!
Clean , nice , perfect place to store your stuff .
Five stars 🌟
Thank you .
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October 2024 by Betty Elia
Mary was helpful on the phone with my question
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September 2024 by Eva Voulgaris
Mary was very helpful on conference call
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September 2024 by Nats
Mary is the best and always helps out
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August 2024 by Jose Martinez
I took out another storage here and it's also good.
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August 2024 by AJ Casper
I've been using public storage for over 15 years. Today I came in to change my info on my account. I had the pleasure of meeting your employee Frank. He was very informative, well put together and knew his stuff. Definitely an MVP.
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August 2024 by Oliver Mulvany
Great experience, smooth process to get unit and get rid of it. Price increased ~$70 per month over the course of a year. Not a big fan of that, but I guess that's the nature of the game.
