Quest Diagnostics is a lab testing facility located in the Courtyards on Woodfield in Schaumburg. It offers a wide range of services including routine lab tests, blood and urine testing, drug screens for DOT and non-DOT purposes, pediatric specialty tests, and COVID-19 antibody testing by appointment. The lab has specific hours for drug screens and TSPOT tests. Patients are encouraged to visit the website for preparation tips and to schedule appointments. Customer experiences at this location can vary. Many reviews highlight efficient, quick service with short wait times, allowing patients to be in and out swiftly. Several technicians are described as very professional, friendly, kind, knowledgeable, and competent, creating a comfortable, seamless, and friendly atmosphere. They are noted for having great energy and taking great care of patients. However, other experiences mention inconsistent staff, with some employees at various locations described as very rude and incompetent, leading to unpleasant visits. Despite this, positive recent encounters emphasize wonderful, competent personnel who ensure everything goes smoothly and quickly, making patients happy to return for tests.
The technician that took care of me and did my blood test was so patient and nice to me. She took the time to call my doctor when all of my tests weren't showing on the fax that had been sent. I am so thankful for her help!!
February 2026
Great lab experience, close to home and people are professional and nice. Raquel was sweet and very good
February 2026
Pavlinka was great! I can see why she gets so many positive reviews. She was compassionate, efficient, and thorough. I was in and out in no time.
