Quest Diagnostics is a lab testing facility located in the Courtyards on Woodfield in Schaumburg. It offers a wide range of services including routine lab tests, blood and urine testing, drug screens for DOT and non-DOT purposes, pediatric specialty tests, and COVID-19 antibody testing by appointment. The lab has specific hours for drug screens and TSPOT tests. Patients are encouraged to visit the website for preparation tips and to schedule appointments. Customer experiences at this location can vary. Many reviews highlight efficient, quick service with short wait times, allowing patients to be in and out swiftly. Several technicians are described as very professional, friendly, kind, knowledgeable, and competent, creating a comfortable, seamless, and friendly atmosphere. They are noted for having great energy and taking great care of patients. However, other experiences mention inconsistent staff, with some employees at various locations described as very rude and incompetent, leading to unpleasant visits. Despite this, positive recent encounters emphasize wonderful, competent personnel who ensure everything goes smoothly and quickly, making patients happy to return for tests.
I arrived a few minutes early for my appointment, as recommended on the reminder text. Pavlinka was so effecient that I was back in my car 1 minute before the actual time of my appointment. She was also very friendly and kind. 10/10
August 2026
Pavlinka, she took my blood very professionally. It was my first time there. I am very satisfied. I recommend.
March 2026
The technician that took care of me and did my blood test was so patient and nice to me. She took the time to call my doctor when all of my tests weren't showing on the fax that had been sent. I am so thankful for her help!!
