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March 2024 by Danny Fuentes
I purchased' a hamilton dune watch' I can say it was a huge discount' for it and the people that helped me it was so nice and patience to do business with me So definitely I recommend this place...
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March 2024 by Michelle Foy
Update March 2023 - Still 5 Stars ⭐️!!!Rogers & Hollands is a nice jewelry store that offers a variety of gems, diamond jewelry and time pieces. They also do repairs and offer trade up on diamond purchases made there. You can even custom design your own ring!I’ve been helped by many over the decades that I’ve been buying my diamonds there. Most recently I’ve been helped by Ricki. Today he cleaned and checked my items and helped me look at a nice ceramic Movado Watch. Ricki is very friendly and greeted me with a smile. He’s very easy to work with and offers several options and ideas. The whole team there is nice and will help serve including John and Sergio too!What I like is there is no pressure for you to make a purchase. They are straightforward with pricing and have good deals. For being in the mall, this says a lot as others’ jewelry are marked up way too high and offer the same old patterns and designs!They have a nice quality selection in all price ranges with unique settings that other places don’t have. Their diamonds are guaranteed for replacement as long as you own the item - providing you bring it in and get it cleaned and checked every 6 months. It’s a great concept and puts you at ease that your items stay in excellent condition!Rogers & Hollands; a genuine diamond gem of a place!——/——I've been coming here specifically for my diamond jewelry. I’ve had this ring (see picture) for over 10 years now and it still looks like the first day I received it! I have several other pieces and I’ve never had any problems. They are all very solid and Diamonds are top notch! R&H are a specialized jeweler and not like the other generic sub par jewelry places in the mall that mass produce the same things. Prices are fair and quality of diamonds are top grade with supporting gemologist documentation. They guarantee their jewelry and will clean and check it for you every 6 months. Service is very friendly and no pressure.
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March 2024 by Matt Kerstein
Great experience. Bought two wedding bands with them and everyone we talked to was very helpful and not pushy. We mostly worked with the store manager John Erst, and he was personanlable and funny. I would definitely go back to them.
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March 2024 by MarTuh
I can not recommend this place in Schaumburg. I was told My wedding bands were suppose to be done in two week, the weren't, thats ok, until they kept telling me they will be ready the next day I called they weren't ready still, I was told two times they will be ready next day and no one even called me to tell me they are actually ready. Calling them back and forth to make sure my ring are reay was stressful.There is more...I pick up the rings and I was smart enough to ask them to measure them, and there you go one of them was way too small. How do they tell me they are good for pick up and not even checking them? I didn't even had to put it on my finger to know it was too small. It was a half size too small.At least they said they will be ready the next day, but oh boy this experience was not fun at all. Poor communication and they expect the customer to take care of everything.
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March 2024 by Marina Peri
My fiance and I have visited several jewelry stores for an engagement ring. The staff at Rogers and Hollands in Schaumburg were by far the most knowledgeable and helpful. John Erst, the store manager, was AMAZING. He understood what we were looking for and took the time to educate us on diamonds. He found the most perfect diamond and setting that was well within our budget. The ring was custom-made and we received it in about a week. When we went to pick up the ring, John informed us that he found us an even higher quality diamond and had it set within a day!! John is the best! He found us a diamond with better color, carat, and clarity at a lower price point than what we were quoted for by competitors. Overall, it was an easy, fun, and positive experience.
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March 2024 by Jessica Copeland
Very impressed with the professionalism and help that John Erst, the Store Manager at the Woodfield Mall, Schaumburg location provided while shopping for wedding bands. Many jewelry stores give you the "pushy salesman" vibe, but John was very thorough and patient while we tried on many styles, eventually finding the perfect ring. Rogers & Hollands Jewelers family-owned and operated culture definitely shines through. Highly recommend!
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February 2024 by Sabina Stach
Professional and helpful service. The jewelry is beautiful , bringing attention and fitting my personality. Definitely will be back soon for more:)
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December 2023 by Peter
Wedding rings for me and the lady smooth as silk for a family doing the best they can with two boys and a baby girl running around with us was a fun and easy shopping experience we will be wearing forever
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December 2023 by Connor Frith
John is so knowledgeable and kind. And he isn’t pushy and gives you exactly what you want! Highly recommend!
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November 2023 by Patricia Townsend
If you want to get the most beautiful ring and work with the most kind and knowledgeable woman in the industry, then go see Lynn Erst at Rogers & Hollands in the Woodfield Mall. I am forever a customer now.
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November 2023 by Samantha Nelson
John is great! My fiancé got my engagement ring here and we returned to pick out our wedding rings and John was so helpful!! So excited to have my rings welded together after the ceremony!
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October 2023 by Christopher Dewilde
John Erst was the absolute best!! Great service, super knowledgeable and no pressure plus he’s funny as hell!!! Made sure our ring was done on time and correctly for our trip to Charleston!!! The surprise engagement went off without a hitch!Clarity, cut and price was awesome ? couldn’t have asked for a better company or rep to help with this overwhelming process
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October 2023 by Malena Schroeder
It was such a pleasure dealing with John Erst. He is so knowledgeable. He took his time to show me so many anniversary bands. He selected one in particular that I would have never picked out. Now I can't stop looking at it! I never felt pressured to buy, but they were so wonderful in this store that I walked out with an anniversary band as well as a solitaire necklace. So happy I found this great jewelry store.
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September 2023 by Jill Rudzinski
I came in to see if the jeweler could repair a silver ring (not purchased at Rogers & Hollands). Not only was it repaired, but it was done in a timely manner which I very much appreciated because I don't live close to the jewelry store. Thank you!On a side note, I found and purchased a beautiful pair of earrings - successful visit!!
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September 2023 by Quincy Miranda
I worked with John Erst and he was amazing! He is very knowledgeable and a has a great energy to help you through the stress of buying an engagement ring.
