-
October 2023 by Erin Bell
It's 2023. What store still needs the card used for purchase to make a return? Online purchase. Used PayPal and was told I needed the card for a full refund or I could only get an exchange. Purchase is only a week old. Waste of time. Update your procedures!
-
August 2023 by Ruby
Excellent service. I bought two pairs of shoes and got one half off! Kind staff, everyone helped me out today. Only bad experience was the heat. It was extremely hot inside the store and every customer was sweating. I felt bad for the staff because of how hot it was. I wish I came when it wasn’t as busy as it was today because it wouldn’t have been as hot. They should really fix the ac so the store won’t lose customers!!
-
August 2023 by Akshay Patel
Sketchers outlet store in Pleasant Prairie, Wisconsin has a good collection.
-
August 2023 by Veronica Bueno
They have rude people working there!!! Especially one of the girl's is very Rude and doesn't know how to talk to Customers!! You have to wait For Ever for help!! LAST TIME I GO IN THERE!!
-
June 2023 by kraig pieper
The store today was extremely busy but Joanna was extremely kind and prompt finding sizes for my mother and I. Definitely provided excellent customer service!
-
April 2023 by Jamie H
Was at the store yesterday and the employee gave me a huge attitude for asking for help finding a size for My son. I told her to forget it. I won't spend My money there. If you hate your job so much then quit. Won't go back to this location that's for sure.
-
March 2023 by Lawrence
Went to just browse for shoes. Michelle (I believe that’s her name) was beyond helpful! I wasted over half hour of her time to pick out the right shoe and size and she was super patient with me!! Not only did I buy 1 I bought 2. Def go back just for her assistant and knowledge. Thank you again!
-
January 2023 by David Urschel
Found the shoes I had been trying to find. In stocks
-
November 2022 by Jacqueline Newman
Awesome employees, super helpful!
-
October 2022 by Aya Mukahal
i was there no one us helping the are inside for 5 minutes taking i will never come back bad service i will never come back if i can give less than 1 star i will
-
August 2022 by Mohammed Hassan
Worst store, good luck returning items. They will make a big deal to avoid it.Based on manager the policies vary according to manager 'Jess'.
-
August 2022 by Marty Weil
It’s lucky for this store that the brand makes good shoes.
-
July 2022 by M B
Fantastic customer service fromAtzi @skechers Woodfield. I called in to search for a Go Walk arch fit shoes in various sizes & she went above and beyond with her search. Kudos for the excellent customer service ??
-
May 2022 by elizabeth m
Awful customer service, I took my mother this weekend for Mother’s Day and since sizes run different for different brands of shoes it took a couple fittings to find her shoe size. Since the floor associates got tired of going to the back to get shoes, they just started coming back right away supposedly after looking and say oh nope we don’t have them. What really upset me is if I actually found an associate willing to help the other associates would go up to that associate probably to let them in on what was going on so they wouldn’t get caught lying that the shoes were actually available and they were claiming they weren’t available. The only way a store makes money is making sales you need better hard working people and not ones that are lazy and talk back. I didn’t get his name, but he was there this Sunday 5/9/22 tall Hispanic guy, was the only guy on the floor and he was very disrespectful. If they don’t like their job they should look for something else.
-
May 2022 by diane goldstein
Went on Monday at opening. Granddaughter was excited to get her light up sneakers. Was not greeted by the saleschild. He saw us but decided to organize the shoes on display. Finally came over but he was reluctant to go in the back to find her size. Left without her birthday present.Edit: I reached out but received no response