United States Postal Service
Post OfficesHours:
450 W Schaumburg Rd, Schaumburg IL 60194 Hours
About United States Postal Service
The United States Postal Service at this location is known for its exceptional customer service, with staff members who go above and beyond to assist customers. Sheena stands out for her personable approach and dedication to providing excellent service. Michael Reese, the post office manager, is praised for his hard work, especially in helping customers retrieve lost packages. He is recognized for his willingness to communicate with other post offices to resolve issues. The passport services offered are noted for being fast and efficient, with no waiting lines for those with appointments. Diane, a staff member, is commended for her support in finding the right shipping boxes, demonstrating patience and care. Overall, customers report a pleasant experience at this location, where staff members are friendly, helpful, and efficient. Many appreciate the facility's ability to handle various postal needs, making it a reliable choice for mailing packages and other services.
Most Recent Reviews
August 2025
I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara
July 2025
One of the worst locations usps should take some actions. The manager doesn’t know how to talk nor the employee. Employee was super rude. Also employee was in such a rush such a worst one and only schaumburg location
July 2025
I’m very disappointed with the service I received. I felt that I was treated unfairly compared to other customers, which was upsetting. She was unprofessional and rude. If you dont like your job, just quit plss thank you.
More Comments(167)
Nearest USPS Stores
- Schaumburg, Illinois
