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January 2024 by Gary G.
Stopped here for a quick snack while we are walking Woodfield Mall on Saturday. Definitely a family-owned franchise, because everyone (old and young ) over-the-counter was working at a fierce pace to keep up with customers demands. It just looked like family. all the staff was very courteous and attentive. Anyway, we ordered the pretzel bites, with cheddar cheese sauce. Just enough to satisfy our hunger pangs ... and reasonably priced.
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December 2023 by Cegła
That was the worst food I have ever eat?
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July 2023 by Clarence Daniels
I'd leave zero stars if I could. The scoundrels working this pretzel stand refuse to make more pretzels once they sell out of what they made that morning. Some of the most abysmal customer service I've ever received. The pretzels are delectable when they're actually available. But don't hold your breath on them actually being available if you go within six hours of closing. The lad working the stand did have a nice moustache though.
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May 2023 by Eric Santana
The pretzels are stale not fresh they leave them until they sell so you might get a pretzel that's been there for hours . Customer service needs to be addressed as they attend you with this attitude like they are frustrated and don't want to be there. I spent around $18 for cinnamon pretzel bits and a watered down lemonade. I was disappointed in spending my hard earned money and still have the crave for a fresh cinnamon pretzel bits.... lol
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March 2023 by Giavonna J.
Worst pretzel ever. It was cold and hard. I asked for a fresh hot pretzel to be made and was told no. They just gave me another old pretzel that had been sitting for about an hour. Employees were very rude. Horrible service. Not a good way to get repeat customers. Won't get my business again.
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March 2023 by Joe Laren
It had hair in my PRETZEL
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February 2023 by Marcelino Gonzalez, II
Delicious, soft, and huge. Just the way I like them.
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January 2023 by Mama4 Homies
Frozen Horchata was all ice, $6.00 for frozen water ridiculous.
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October 2022 by Jay Salgado
Fast and friendly service!
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October 2022 by Lucianna Respondi
I cannot believe I spent $50 on some nasty pretzels and lemonade. The kids asked to sit at Cheesecake Factory and I thought a quick pretzel dog meal would be cheaper haha. I have learned my lesson.
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September 2022 by Meilin S.
if you feel like getting some pretzels,Wetsel's Pretzel's is not the way to go. it took a long time for me finally get my stuff, not that salted on the pretzels and service was all right.
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July 2022 by Angel Rodriguez
so expensive, dry, worker's don't care their lazy, that's why Auntie Anne's better fr fr
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June 2022 by Mts-savage 1
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Don't go to Schaumburg pretzels! Yamini K was at the register and didn’t care to listen to the order.
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May 2022 by Yaroslav H.
Worst pretzel ever place! Dirty and soda spill everywhere! Employees do not care to clean the floor everything is sticking!!!! Great job Yamini K this the employee who was serving me, Don't go to Schaumburg pretzels!
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April 2022 by Bob Bouse
2019 3* Staff was pretty friendly. But the food was not of good quality. Unlike other Wetzel's Pretzels. This one did not meet the mark. We had a few different items and they were all low end quality.
