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February 2024 by Juan Manuel Acosta
The best Internet provider I ever had
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January 2024 by MB
A nightmare company that raises prices constantly and does not care about anything but money. Do not use them. I'd use Pony Express over them next time.
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January 2024 by Adnan Torlakovic
The employee of the store gave me the wrong information about my son's phone. I was told that phone can be unlocked after 60 days of purchase even if it is on the monthly payments but that is incorrect. Now my son cannot use the phone while i Europe as a result. I spoke with the store manager and told me that nothing can be done. He didn't offer any solution or care much. I should have done my own research instead of trusting store employee I guess.
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January 2024 by Abbygirl 3645
Horrible service lying at store level and online
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January 2024 by Riain Rising
I was dreading my visit to the local cable provider. Going on behalf of my elderly parents was a must. The logical choice of having comcast representative do it wasnt an option. Swapping a new cable box, teaching the remote control operations to a partially deaf and blind Irishman with a thick Brougue wasnt in the job description when the 22 year old kid got his $19hr job in Schaumburg Illinois. Anyway I got there early and I was #5 in the queue, waited 20 minutes among a dozen elderly folk. Was helped by a competent male and out the door in a half hour in total. Thanks Comcast for not bleeding me anymore than ya already have?
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January 2024 by Riddhi Panchal
Worst customer service people ever. Rude on your face. Does not answer billing questions at all- and only one statement- “what else can I help you with”. Please if you need help, use chat options who can explain you better, and help you the best. They are only here to ruin your day
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November 2023 by Shawn Morrill
We had a very positive experience working with Rich R. (Retail Sales Consultant) at the Golf Rd. location. Rich was extremely helpful assisting us on finding the best solution to our needs. We rate him an A++ and are very thankful to have worked with him.
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November 2023 by Анна Щерба
If you want to be deceived, come here. One plan was discussed, without TV. But in the end we were deceived and connected to another plan.
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September 2023 by Matt Alcorn
I may have my issues with the overall service this internet provides but this store itself is lovely. Very kind and helpful employees who make my trip very quick and easy eveerytime I have to go.
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September 2023 by Donna Marie
My husband and I were having issues with out service being interrupted so we brought all our equipment to be replaced. Angela was very nice and got us all new equipment in under 5 minutes. Wonderful customer service! Thank you again!
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September 2023 by David Allan
Useless Company !!! I would rather do everything on my cell then use Xfinity . They stole $1200 from me and then laughed about it . Beware they are only getting worse!!! I was changed for services I never used !!! They will scam u any way they can . I highly recommend using anything but them !! I personally went to Verizon and Love them .
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August 2023 by David Salkin
They were very helpful and quick! Appreciate the service. Not able to adjust certain amenities but what they could do was helpful
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July 2023 by Joseph Grossman
Xfinty mobile sucks. Do not ever ever get there serviceI cut the cord them at my home and now there cell phone service double in price. I just sat here at home and since I no longer have their expense wi fi I sat here with no internet for an hour. This company don't care
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July 2023 by Kathie Valentine
Matt was great transferring info to new phone. Very helpful.
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June 2023 by Mary Adam
Totally disappointed with them, they created some problems in my life for which I hate them and they don't even do their job. I announced that I was closing their services on August 1st and they took money out of my account for another 3 months, after which I deleted them to stop taking money out and they put me in the minus and plus sent me to the collectors. if I were to return to Illinois, I would definitely protest in front of the store to not have any clients. Not a single star deserves to be given below
