-
July 2023 by Nina Camacho
Absolutely the worst shipping facility to receive down range. They cut my label off my package, had my USPS mark it as delivered. Then when I try to file a claim and or request the rest or the package! It says it was marked DELIVERED!!! You flagged my packed for a partial used bottle of perfume I couldn't fit in my luggage due to exceeding weight!!! But kept the whole box of my clothes!!!!!!!!!
-
June 2023 by Jamera Bigby
Sent my husband some snacks while deployed but unfortunately they did not make it to him. Instead, we received a letter from CIMSC stating that when the box arrived to them it was empty. This is a complete lie! They are stealing people's packages, especially if it is not insured! If it is not insured, you will not have a claim with USPS and therefore they get away with their thievery! Please be cautious of anything that you send, especially valuables!!!!!
-
November 2022 by Arturo Montero
I keep getting packages with the correct adress sent to this location only to have them returned.
-
April 2022 by Patrice Harvey
I have always had a pleasant experience with USPS. I have only had an issue recently that was resolved within a few days. The staff's always courteous and extremely helpful. Incase no one told you today you are appreciated,keep up the great work and walk with your smile on. Peace and blessings.
-
October 2021 by Miki Nagai
No one answer the phone!!!!!
-
September 2021 by Ultra Zilla
The absolute worst I've ever had to deal with. They won't even answer thier phones and in the 1 in a million chance they do you get a runaround and completely no information. If I could give a zero I would
-
July 2021 by S. Warrior
I'n usually really patient, especially with the Covid 19 situation. The health of people is way more important then a package.I bought something off eBay on April (!) 24th and my package has been stuck in the center for 29 days. USPS is not helping at all since every contact has been either ignored or replied with no specific answer.I purchased another package on 2nd of May (from the U.S. but not with USPS) and it has arrived yesterday.There has been no updates on the first package since months and I have little to no hope that it will get to me.Edit: It's been almost 50 days now and I am not able to get any sort of information on where my package is. What is this place!?Edit: My package has officially been lost. USPS is no help at all and doesn't even try to help.NEVER AGAIN!
-
March 2021 by Juan Carlos Cruz
Package has been there since September 2020...
-
February 2021 by Abdul Aziz Bin Rajab
My Package is being In/Out this facility over 20 times in a month !!!! What the Heck USPS just ship it !!!!I made sure the package is express and it should take up to 10 days to arrive and now its over a MONTH !!!!
-
February 2021 by Michele Reardon
I sent out a package and it has been sitting at this place with no movement for over 50 days.
-
January 2021 by Jay H.J. Lee
I wish I have an option to give ZERO star. My parents (overseas) sent me a package box as Christmas /new year gift on Dec 18, 2020. And today, this CIMSC send a notice saying they received a NO-CONTENT-package, so if you have insurance, claim it, WITH a cut-out piece of the box, where a postal sticker was on. It is a total lie. 1. how they no the package does not have any content unless they opened it. 2. It does not matter it is an empty box or only has some dust in it. They need to deliver it to where customer/taxpayer what it be. 3. I believe they somehow damaged or did SOMETHING with the package and decided not to deliver and lie about it. I just move to Chicago, have been loving this city. But not sure anymore. If I CANNOT safely send/receive packages internationally, zero interest in living in this city.
-
January 2021 by Steven Bellows
Service couldn't be any worse.
-
December 2020 by Sam B.
I have been waiting for my package since April! Where is it?????I'm Angry !!!!!!!!!!!
-
November 2020 by Andre Macias
I’m am usually a super patient individual the fact that I can’t give no stars upsets me, I’ve been waiting for a package that my wife sent out on October 6th, it’s been a month and there’s valuable goods that I’ve needed from the said package. Unfortunately she had to rebuy everything and send it on a separate package that was delivered in less than 8 days. I still want my other package because it has some pricey items on top of what she had to rebuy, I am currently deployed and this processing system is the worst, with little to no f^%**ing updates!
-
August 2020 by Fluffle Warrior
I'n usually really patient, especially with the Covid 19 situation. The health of people is way more important then a package.I bought something off eBay on April (!) 24th and my package has been stuck in the center for 29 days. USPS is not helping at all since every contact has been either ignored or replied with no specific answer.I purchased another package on 2nd of May (from the U.S. but not with USPS) and it has arrived yesterday.There has been no updates on the first package since months and I have little to no hope that it will get to me.Edit: It's been almost 50 days now and I am not able to get any sort of information on where my package is. What is this place!?Edit: My package has officially been lost. USPS is no help at all and doesn't even try to help.NEVER AGAIN!
