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February 2024 by Gasim Arida
ZERO stars .I have an invoice to prove what I'm about to say. The drivers had a really bad rude attitude both on the way to the airport and back from it. They said something rude in Arabic because they assumed that I cannot speak the language. They expected tips and insisted on cash payment. I wanted to give them tips, but I didn't have US dollars after returning from a long trip. ZERO stars
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February 2024 by Denis Duffy
Affordable and have used their service multiple times. Shuttle drivers are friendly and have never had an issue with drop-offs or pick-ups when returning.
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February 2024 by Lauren Mueller
We have always had really great luck with this company, not a lot of customer service, but I was always able to get to and from the airport quickly and felt like my car was in good hands. Until this last trip when we had two vehicles on one confirmation, and from the get-go, they were extremely argumentative with us That we should’ve had two separate reservations. They yell at you when you try to ask a question and no matter what you say, you are wrong. The people that checked their vehicles and only gave us one ticket for the group of six people all six people confirm that we were only given one ticket, but when we arrived to pick up the vehicles and told them as such, they refuse to admit that there was any possibility that they failed to give us the second ticket, and proceeded to yell at us. They will never have our business again. They will never be referred to again. And after looking at all the other negative reviews, I feel like we are very lucky that this is the worst thing that we went through. I was fine with their lack of customer service because things went smoothly, but if you can’t even treat people with minor decencies, you will not get a penny from me.
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January 2024 by Michael L
I've used Blue Sky several times and usually have good service - until last night. When I went in to retrieve my vehicle, the man behind the counter asked for my ticket, I told him the driver had it. He said no, that I have it and I need to give it to him. After several back and fourths, he said I know for certain you have the ticket because I know our process. I told him again, the driver kept my ticket and he should ask him for it. He refused and I had to locate the driver to retrieve my ticket. (The driver was very apologetic) The man behind the counter could care less when I brought in the ticket from the driver, he told me what I owed and that was it - no apology for insinuating I was lying to him. I'm sure they don't care about losing one customer, but they should reconsider how customers are treated and replace the rude gentleman behind the counter. I will go across the street to Park N Jet O'Hare Airport Parking from now on...
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January 2024 by Chancey Mussial
One of the most, if not the most, professional and expedient long-term garage / shuttle service we have ever used.100 % recommend! Thank you for your service!
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January 2024 by Ken Maupin
Parked here since 2015 for weekly work flights to NYC and never a problem. Never a long wait to get taken to or from the terminals. Always friendly. Never any issues with my car. Once when my starter was starting to go out they saved me time and $ on a tow late one night when I got back late. They helped me get the starter to go with the 'tap it with a hammer' trick so it would start and I could get on home. I recommend to my friends and family.
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January 2024 by A Stutzke
First time using this park and fly service, couldn't be more satisfied. The staff were kind and professional, very easy process from check-in to check-out. Location is very close to O'Hare. Wait time for the shuttle was less than 10 minutes and the driver was very helpful with luggage. Upon returning, my car was warmed up and waiting for me, a blessing in the winter! Will definitely be using this service again in the future. Pricing is very reasonable!
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January 2024 by M G
Please ****DO NOT PARK HERE*** . This place is run by crooks. I parked my car here for the first time, and upon my return they took one hour to get me back to the parking lot, then the guy at the front desk asked for my blue parking ticket for which I told him that the driver of the van took it from me as soon as I entered his van. They kept insisting that the driver must have given the ticket back to me where as in reality he never gave it back to me. The guy behind the front desk and several other employees surrounded me and kept asking me to check my pockets as if it will magically appear there. They wanted to extort more money from on the pretext of me losing my ticket. The front desk guy then asked for my ID and without my permission made a copy illegally. READ THEIR REVIEWS, you will be sorry if you park here.
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December 2023 by Mirko Barjaktarevic
First time using this car lot, professional and fast service. The pick up and drop off are quick (much appreciated) and the staff are all kind and helpful.
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November 2023 by Z Zylka
Dropped car off. Great customer service. Double check prices ...Indoor vs. Outside. Drop off n pick up were easy n smooth. Drivers were friendly n took care of all the luggage!!! Definitely use again
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October 2023 by Maria L
We parked our car with them on Saturday. Thursday we come to get it and they had drained the battery, now our infotainment center, display and other electric features don’t work. We now have to bring our two year old minivan to the shop. They tried to say we may have left our lights on or something, our car is always set to automatic lights, that’s how we gave the car to their valet parking clerk. Upon pick up, they returned the car to us with the lights set to manual and the headlights activated that how the valet parking brought the car to us.We were completely dismissed by the manager. He said we have mechanical issues and they accept no responsibility even though he admitted they jump started our car.
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October 2023 by Mark McCoy
We’ve used them several times - generally to mediocre service (generally grumpy folks, not super friendly, longer waits for shuttle service, etc). However, it was an inside service with valet parking at a reasonably process.However, on our most recent trip our newer vehicle showed on the app that it had been driven offsite while we were out of the country. This wouldn’t have been a needed action to just relocate the car, but it was taken entirely offset.When we returned the car was in good condition, however the dash cam had also been unplugged.So - you get a covered valet space at a decent price (at O’Hare) however, beware lousy service, longer than usual wait times (we watched preflight come and go 4 times which is located across the street) a vehicle being moved off property and a dash cam being unplugged.
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October 2023 by Kait
Felt very safe about leaving my car with them. I’ve used them at least 10 times, never had one bad experience. Thanks guys! :)
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September 2023 by Kim Patillo
Friendly service, never have to wait for the shuttle. Joey was our driver a few weeks ago and he was a lovely person!! Canada was amazing, you need to go!
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September 2023 by Gina Malvestuto
First time using this service. Drop off & pick up was smooth enough. Didn't think to check my car before I left. Guess I should have, after seeing some of these reviews. Noticed this as I stopped at the post office on my way home from there. The scratches on top are deep.
