Scott AFB Clinic Pharmacy
PharmaciesHours:
310 W Losey St, Scott AFB IL 62225 Hours
About Scott AFB Clinic Pharmacy
Scott AFB Main Pharmacy processes all new prescriptions electronically. Patients must activate their prescriptions before they are ready for pick up within 24 hours. Activation can be done via text or phone call. However, some customers have experienced long wait times when calling for assistance, with reports of being on hold for a significant duration. There are suggestions for improvement, such as adding more information to the refill hotline to streamline the process. While some customers appreciate the service, others feel that the wait times and difficulties accessing information can hinder their experience. Overall, the pharmacy aims to provide essential services to its patients but faces challenges in customer service efficiency.
Most Recent Reviews
December 2025
Short lines since they updated the policies, friendly personnel and no mistakes with my prescriptions.
March 2025
Medication is no cost and the service is great. Thank you for all you do!
October 2024
Could you maybe add a passage from a Mark Twain novel to the refill hot line? I typically block out 20 min to call in a refill and lately it only takes me 18 to get one called in. Please add more needless info and if humanly possible get that guy to talk even slower.
More Comments(29)
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