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February 2024 by tammy ray
Great staff, friendly take good care of my baby dog Diamond
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February 2024 by Patricia Mose
Had a Kitty issue & they took care of it..like they always do ?
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February 2024 by Marsha McManaway
They are excellent in every way.
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January 2024 by Paige Tull
There is no other place I would take my furry babies. The Doctors and the staff are the best of the best and are amazing people. They are caring, compassionate, understanding, and take amazing care of our animals. I highly recommend this clinic to everyone. ❤️
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December 2023 by Hannah Danneberger
Be very careful when taking your pets for overnight care at Shelby Veterinarian Clinic in Shelbyville IL.... My dog had to have an overnight stay due to a health issue that requires more than one stay. The first stay she smelled like urine to the point I never wanted to sent her back but I didn't want to take the risk of switching vets in the midst of her treatment... within a week and a half of the first stay she developed a bladder infection I suspect due to not being taken out and sitting in her own filth for extended amount of time. The second stay was for 2 days and I asked for updates after the treatments to check in and I was given none so I called they never listed any concerns and it was a Saturday when I picked her up and when I say the stench was so bad that my eye were watering and I had to pull over within the block, well there are no words to describe that stench. When I called because once again after that stay we are dealing with another bladder infection I began to voice my concerns the receptionist Brandi hung up on me. PLEASE UNDERSTAND MY DOG HAS NEVER HAD A BLADDER INFECTION AND NOW WE ARE 2 FOR 2!!! I decided to call off work and go in because I've spent well over a grand within these last couple months and so they took me into a back room where no one could see or hear what went on and when I told Dr Morrow I was hung up on by Brandi.. Brandi snapped back "I did not!" And needless to say I became assertive and simply ask in a firm bold voice "Why do you think I have lost a day of pay, my time, and gas to come to talk in person with an issue that could have been resolved over the phone?" Doctor Morrow allowed that type of behavior from Brandi and treated me as I was in the wrong and dropped us as patients. Reality is they feel they are entitled to treat dogs and customers how they please because they are the only vet in Shelbyville and no one goes back to actually examine what kind of conditions their beloved animals are in.... Go figure on their fb page there is no options for review... I guess if that was how I was treating I individuals and how I conducted business I wouldn't want others finding out... Shelby Veterinarian Clinic moto they conducted themselves by is "things that happen behind closed doors simply don't exsist!!!"
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December 2023 by Andrew Ç
Friendly services and good staff. Desk staff upfront was prompt and polite and easy to talk to!!
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September 2023 by Jennifer Smith
They are phenomenal people and absolutely great to work with! Personable and caring staff as well as vets. Only thing I wish is they would decide to be more involved with more of the reproductive side of dogs also. Could not ask for a better group of people.
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August 2023 by Beverly Quick
We love the new building. The vets are amazing.
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July 2023 by Chuck Waggoner
Great visit. Just a routine trip for a vaccination, & a flea & tick med for our 15-yr old fiest.
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July 2023 by melissa peavler
Do not get an actually sick animal because they will NOT see emergency cases. Awful awful office for actually sick animals.
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April 2023 by Kayla House
Went there numerous times and had amazing service. Had to have a cat put down and the receptionist asked "can you hurry up and get her here so we can get it done". No compassion for the humans in the situation and we were made to feel like we werw at fault. Taking our pets elsewhere was the best option for us.
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February 2023 by Ellen K. Keck ll
Love the staff they are amazing.
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December 2022 by Jeffery Hale
Good people took good care of my dogs
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August 2022 by Robert Frederick
Nice ,excellent service,good place to take your pet
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July 2022 by Jamie Milligan
Amazing office. Everyone was very kind from the front office to the back . My puppy warmed up pretty quick
