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January 2024 by Jack Forsythe
The employees make First Federal a great experience. A person always answers the phone and they also have a good online platform. I enjoy working with them - Prompt, straightforward and personable. Special shoutout to Tammy in the Shelbyville branch!
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January 2022 by Karee B
Have been a customer for years and not going anywhere. Even after I moved out of town, I choose to keep my main account here. Everything is in place for convenient online banking, and the staff has gone out of their way more than once for me. Cannot recommend enough.
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January 2020 by David Robison
I love this bank. Everyone is so friendly and helpful. I’ve worked with Tim and others there. They make things so easy.from the girls at the counter, loan officers. Great staff. I’ve had auto loans, home loans, personal loans. It was quick and easy. I recommend this bank.
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November 2019 by W0mbatNipples22
love love love the service my boyfriend gets here, we worked with Tim and he is like a family friend now. Such a wonderful guy, he helped us with the loans for our home and car! If you are thinking about getting a loan for any reason you should go here and at least talk to them about what it would take!
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October 2018 by Roberta Cook
Awesome friendly people at this bank. Gave us a chance 20 years ago when others wouldn't!
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April 2018 by Steve Willis
Very helpful and courteous.
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February 2017 by Valerie Owens
I just went in there and go to the first window. I realize the woman is busy so I go to the second window where another woman is standing. She just continues to file her nails then turns around and walks away without a word. They won't be getting my money anymore.