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“This Post Office has been absolutely amazing with all of my needs both with delivery and having to pick up at the office. They are ALWAYS professional and courteous and have always gone above and beyond.”
“I live in Springfield Illinois ZIP code 62702 living in hildebranch 1151 North 8th Street Apt 1009 i don't have any mail coming in today my ID haven't came up in the mail yet my social security check haven't came through the mail and my phone off call up the there”
“Had a package marked “out for delivery” but wasn’t delivered. Went to the post office the next morning and Ron did such an exceptional job working with me. Said this happens when the package gets to the post office after the carriers have already left. He brought my package out for me right there and then!!! Thank you so much Ron!!!
Advice to anyone who is having a USPS issue, stop playing phone tag and go in to your local branch. These are people doing their jobs and they’ll usually do their best to help if you ask politely!”
“Like many post offices today, the building, while not old, has not been well maintained. There are homeless people laying on the sidewalk near the front door. Once inside there is usually only one clerk waiting on customers, so there sometimes can be a line. They provide a full level of service, however.”
“These guys are great! Had a severe thunderstorm today and I didn't have my door open to see that my package was delivered. They went above and beyond and put my packages in a trash bag to keep everything dry. Thankfully because I ordered electronics. I opened the door after the storm and there everything was, perfectly dry on my porch. They don't get enough credit for their hard work. Great work!”
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“Although it is not easy to find in the basement, all the staff are very patient and tell you how to find it. The staff at the post office also helped me handle the business efficiently. Enthusiasm and patience tell me how to use”