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August 2023 by Heather Southwell
I received recommendations for this business from 4 different people. The owner was very kind and recommended a couple of things I could try on my own. Unfortunately, they didn't work.I was very happy that the team was able to get to my house on the same day my A/C stopped working during the hottest week of the year. They took care of the problem, charged me a reasonable price, and were great!Highly recommend this business!
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July 2023 by Anne Rayhill
My air went out on July 4, of all days. Rich answered my call right away and had someone at my house soon afterward. The technician was professional and fixed my issue quickly. The charge for the service was more than reasonable.
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June 2023 by Shaun Anders
Our A/C went out early afternoon while I was recovering from surgery. They were able to get us in same day on overtime call-out, still at a pretty reasonable rate for emergency service call. They were able to diagnose the problem quickly and get system up and running. Cleaned unit, changed filter, and checked refrigerant while here. Great, professional service!
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April 2023 by Richard Coffman
Highly recommend this Company. Arrived when promised. Repaired A/C unit quickly. Reasonable price and friendly service. What more could you ask for?
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March 2023 by James Prather
Called them. They came when they said they would. Fast, professional service at a fair price. Friendly. What more could you ask for?
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March 2023 by Rebecca Dieken
Friendly, fast, and affordable. Great customer service.
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December 2022 by Hope Erwin
Called about leaking furnace. Rich came same day and fixed it in minutes.
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December 2022 by Kelsey Warner
Definitely recommend! My furnace started acting funny yesterday so I called and Rich said he could come check it out today. He was really nice and informative, he explained some things about my furnace I never would’ve known that will definitely make it easier for me if I have another issue in the future. I’ll for sure be calling them for any of my hvac needs from here on out!
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November 2022 by Robert S
Bad ATTITUDE and POOR Customer service! We had utilized Rich for several years to maintain our old furnace and central air conditioning unit when something would go wrong with good results. We even had him install an up graded system (both furnace and central air) 2 years ago to the tune of over $5000.00, also with satisfactory results. But a few weeks ago we noticed a gas smell in the room where our furnace and water heater are located. So we called Rich to help us locate the source of a possible gas leak. He came over within a day or so and immediately had a bad attitude. He acted defencive as if expecting us to accuse him of doing something wrong! He used his gas detector and found the source of the gas leak with in a minute. It was along the gas line that went to our water heater. It was copper and he told me that copper deteriorates over time when used for gas lines and that it needed replaced. I told him we were thinking about replacing the water heater anyway and asked if he did that. He said,\
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November 2022 by Eddy Waterhouse
First rate operation. Replaced furnace and A-Coil for the A/C for a great price and installed in less than 3 hours. Thank You!
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August 2022 by Cherie VanMeter
Can't say enough good things about Rich and his staff. Just had our AC & furnace replaced last week, and we couldn't be happier. Thank you to everyone we came in contact with. Happy Customers...Don & Cherie Van Meter, Springfield IL
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July 2022 by Joyce Miller
Really great people here. Highly recommend Rich and his team. Very honest and reliable. I called and left a message. The call was returned immediately. Rich fixed the air conditioning unit in no time. I'm very impressed and will be a repeat customer .
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June 2022 by Clif Cable
I don't know how the service I received could have been any better. My AC failed late in the afternoon and I called around 5 pm. I got a call back about 15 or 20 minutes later. They told me they could be here sometime the next day. By noon the next day my AC was fixed.So from broken to fixed in less than 24 hours. I was a first time customer but I will be a customer again. Everyone was polite and friendly and they showed up when they said they would. I would recommend you call them if you need HVAC repairs
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December 2021 by Sarah Matli
Highly recommend! Rich and his son were very pleasant to work with and did a great job addressing our heating issues. Very professional and efficient! Will definitely contact them again if needed in the future!
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May 2021 by Bob S.
Bad ATTITUDE and POOR Customer service! We had utilized Rich for several years to maintain our old furnace and central air conditioning unit when something would go wrong with good results. We even had him install an up graded system (both furnace and central air) 2 years ago to the tune of over $5000.00, also with satisfactory results. But a few weeks ago we noticed a gas smell in the room where our furnace and water heater are located. So we called Rich to help us locate the source of a possible gas leak. He came over within a day or so and immediately had a bad attitude. He acted defencive as if expecting us to accuse him of doing something wrong! He used his gas detector and found the source of the gas leak with in a minute. It was along the gas line that went to our water heater. It was copper and he told me that copper deteriorates over time when used for gas lines and that it needed replaced. I told him we were thinking about replacing the water heater anyway and asked if he did that. He said,"Yes but I can't do today." with an attitude! When I asked him he if installed tankless water heaters he said," You'll have to get someone else." and then said "I'll have to charge you $75.00 for a service call." That was it. He didn't try help us with our decision of which type of water hear to install just acted like we were wasting his time! I wrote him the check for $75.00 and he left. I'm glad he has enough business that he can treat us this way because he has lost our business from now on!
