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June 2023 by Jacob M
The experience using them for taxes was not the worst, they were expedient and completed my taxes in only a few days, however I was quickly sent a notice from the IRS after my taxes were submitted- turns out their software accidentally calculated excess social security payments and my return was several thousand dollars less. I had to call again and again because after tax season the office closes most of the week and trying to get this whole situation sorted out has been a nightmare. The last time I spoke to Don, he assured me I would receive a check as well as written follow-up from H&R block in the mail in the following week, and it has been about a month now. I have continued to call again and again and have not been able to reach anyone and have no idea where I stand after receiving the IRS notice over 2 months ago! If you are going to spend money to have your taxes done I highly highly recommend going elsewhere, any small accounting firm would be more professional and easier to communicate with than this branch of Block Advisors.
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April 2023 by Hannah McClenagan
If I could give 0 stars I absolutely would. Our advisor was nice but she did not know what she was doing. My husband watched her google where she should be putting information from our W-2 into the system. All she did was put information in. She was late for our appointment and she spent probably 30 minutes trying to put some information into the system and it wasn’t working so she had to call in multiple other advisors and finally after being there for over an hour informed us that she wasn’t going to complete it for us that evening and that she wouldn’t be back to work on it for days. For someone who googled answers and couldn’t even complete it at our appointment it was almost $350. We paid $350 for someone to google how to do her job. I am beyond disappointed and will NEVER be coming back to an HR Block or Block Advisor ever again.
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May 2022 by Terry Pate
It seemed that Kay didn't know how to use the computer program. She left the room several times to talk to other advisors and get them to come into the office to help her out. Our appointment took nearly 3 hours to complete.
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May 2022 by Elena McCauley
been doing my taxes with H&R for over 22 years
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May 2022 by Carmen Nightingale
Yall do well and stand by your work
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April 2022 by BENITTA EVANS
I have used it for a couple of years now. I love the service provided and it takes a weight off my shoulders.
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March 2022 by Pierre Wright
The customer service is excellent! The comfort of knowing Block Advisors are doing my taxes correctly and back up the work!
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March 2022 by TheTedbear777
Recently divorced, I'm not sure yet if it would be in my favor to go to a regular H&R Block next year...
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August 2021 by Darryl Richardson
quick, very professional, tax knowledgeable, like the commercial says "Block has your back" and yes they did make it easy for me. Block is my go to tax preparer. Thanks Don Sparks, you did great!
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May 2021 by Sandra Stiles
The lady that helped me was awesome and after 20 years of filing via TurboTax/Taxslayer I am never doing my own taxes again...thank you Block Advisors!
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April 2021 by Sun Bird
Friendly, professional and thorough.
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March 2021 by Carm Walgamott
Very professional, knowledgeable staff and everyone is very friendly and helpful.
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March 2021 by HASMUKH SANGHAVI
Excellant service
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March 2021 by Bill Mitchell
Quick and easy.
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March 2021 by Tyrone Moody
Been using for over 15 years
