Quest Diagnostics Shiloh offers a range of laboratory services, including routine blood and urine tests, pediatric specialty testing, glucose tolerance tests, and wellness screenings. The facility is conveniently located behind Target, across from Holiday Inn Express, and features a clean, professional environment with minimal wait times. Patients can use the easy self check-in kiosk upon arrival, and results are often provided quickly, sometimes by the next day. The staff is described as kind, compassionate, professional, and polite, ensuring a positive experience during visits. Recently, the location began offering COVID-19 antibody testing by appointment, though it is not available to those experiencing COVID-19 symptoms within the last 10 days, and face coverings are required at all times. Some users experienced confusion regarding appointment and order expiration dates, and occasional cancellations of blood draws due to errors between Quest and the hospital. Overall, patients report efficient, painless procedures with friendly staff and a clean environment, making Quest Diagnostics a reliable choice for lab testing needs.
My phlebotomist was super nice. Recommend scheduling an appointment to have a short wait. Would use them again anytime.
August 2026
The staff was very professional and I was able to get in and out with much of a wait.
July 2026
Carrie assisted with my blood work. She was cordial, kind, expedient and treated me with respect. I was in the room with her less than 10 minutes which included unrelated conversation during my procedure. She was nice, took her time, took my mind off of needles, etc. I will ask for her at my next visit!
