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February 2024 by Tara Long
Super helpful and friendly staff
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October 2023 by Morgan Leemon
Jazmine, Brandi, and Cynder are always so welcoming and kind. They're so informative and helpfu! I've never walked out without everything I needed and knowing how to use them. Great team!
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October 2023 by carly427
Jaz was sooo helpful when it came to helping me with my hair dying questions. She helped with some recommendations and returns. Even grabbed some of the supplies I didn't know I needed, so it definitely saved me a trip for later! The team there is super knowledgeable and great people. Sad the Belleville location closed, but everyone seems so helpful here!
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June 2023 by g
faye working in here is incredible! she helped me find everything i needed & helped me pick out a color since i was so indecisive! absolutely will be coming back here:)
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June 2023 by Lily Reaka
started going to this location after the belleville one closed. the staff was very polite and faith was a huge help! will be coming back ?
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June 2023 by Abigail Staggs
Very rude customer service
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February 2023 by Cassidy Smith
don’t go inside. since they have closed the other two stores in the area they can not keep up with stock. better ordering online than to go in and find nothing you need. staff was apologetic and tried to help me find something else and the only reason why it’s not a one star review.
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May 2022 by Sherry
They don’t even deserve a 1 star….Went in today in the afternoon to ask for 1 item and where the item was, and the girl acted like I was inconveniencing her, she gave me a dirty look, and pointed to the item.It seemed to me that I was keeping her from leaving the store, because she left after her rudeness to me..as I was looking at the nail pen, I decided with the way I was treated, that they don’t need my business. I left without buying anything and will never go in that store again.
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January 2022 by Saints 8560
Good selection even though a lot of things that showed in stock at the store on line were not actually in stock at the store.
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September 2021 by Linda Spickett
They had everything I went for.
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January 2021 by Jim Sorrell
The employee knew her information. She was a big help today.
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July 2020 by Ambria Jenkins
Very poor customer service. The employees don’t greet Black patrons and openly complain about patrons. The entire staff needs go to customer service training.
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June 2020 by Kathy Fleagle
Very helpful employees, got me what I needed and explained anything that I asked about... I will definitely be back again
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June 2020 by Ariel Triton
She let me in at closing and helped me pick out everything I needed to do my hair right.
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November 2019 by Cherry Pistols
Been coming here for over a decade, and they actually tried screwing me over today. I came in to exchange my hair color- which ive done a few times over the decade, because it happens that on occasion people over purchase or simply change their mind. I had a receipt for 2 items, none for the other 2. The receipt back says that if you dont have a receipt then you can get credit for the lowest selling price within the last 60 days....they scan it, it says full price, the lady tells the cashier to only give me half since i didnt have the receipt. Id understand if my boxes were open, or if they were used. That was not the case. The receipt back does not say that no matter what you only get half. Wasted time going through that whole process, I decided to just keep my items. I was just trying to exchange my colors, not even get money back. If you want good customer service and an honest place to shop at, try the Belleville Sallys. Shiloh is not the Sally Beauty standard.
