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“Very pleased with the customer service and the work that was done. I'm from out of state and I had some minor scratches that I wanted repaired before I left town in the coming days. Tony was able to get me in the next day and I had the car returned to me the day after. The work was flawless. Highly recommend.”
“Charles was so quick to help us in our time of need. He quickly came to our rescue, started our car, diagnosed the problem, and helped us get to the nearest parts store and worked 4 hours to help us replace our alternator. What a God send!!!”
“Absolute Gold Standard of Customer Service!
I cannot recommend this shop enough! I recently took my 2005 Mercury Grand Marquis here for a new set of tires and an AC check, and the experience was flawless from start to finish.The owner is an absolute class act. He is incredibly honest, professional, and treats his customers like family. When looking over my car, he actually told me that some parts I thought I needed weren't necessary yet, saving me time and money. He also caught a serious issue with my air suspension motor and personally laid out a clear plan to help me keep an eye on it, promising to take care of me immediately if any issues pop up.It is so rare to find a mechanic with this level of integrity and dedication to the community. They do high-quality work, provide honest communication, and truly back up their service. I am thrilled to have a local shop I can trust completely. I will be a lifelong customer!”
“The customer service was excellent. The driver picked up my car and delivered it super fast with no issues. Their tow trucks look modern and has the latest technology to transport your vehicle safely. Compared to other quotes from tow services, their rates are the cheapest in the area. I definitely recommend them for any tow services.”
“August, 2024 I decided to replace my fuel pump for my 1999 Honda Accord EX V6. I always used OEM parts as long as they are available. Unfortunately, the OEM pump was defected, and so was the second one that was a replacement.
Unfortunately, the car would not start, so I had to reply on a towing service to take my car to Serra Honda. In over twenty six years of owning this car, this would be the first time the car was ever towed.
I contacted Clete's and had scheduled a pick up time. Everything ran smoothly. The process was handled with care.
If I ever need to be towed, and hopefully that will never happen again, I would depend on Clete's Inc!”
“Excellent response. Very easy to work with and answers phone even outside business hours.Outdoor storage is a minor down however it is off the road so your vehicle is secure.”
“My brother alway has taken his vehicles here, i just wanna thank the ol boy for never getting rid of the old charger that sat in the parking lot ever sence i was a young guy, although, I'd love to see it all restored to its factory condition, & not leaving it out in the weather like it has been, it really needs to be brought back to it's once beautiful former glory”
“I just picked up my 2016 Jeep Cherokee thanks to a deer jumping out to greet me 1 early morning. Collinsville Auto Body were amazing and my car looks better than it did when I bought it. Amazing staff that kept me in the loop and so patient with me and my questions as Ive never had to put my vehicle in the shop. Thank you guys also for cleaning it inside and out, it looks amazing!!! I HIGHLY RECOMMEND”
“When we first moved to Belleville, we took our car to this place simply because they were within walking distance. I was fairly bristling with hostility, as my hubby was deployed and it was just me and my daughters and MIL, so I made sure to double check EVERYTHING they told me. They were good humored and patient, showed me everything they were going to do or had done and they did a great job for a good price. To my mortification, due to a mixup on where my hubby's paycheck was deposited, the check bounced. They called us personally instead of shuffling us directly to another business, or sending it back to bounce again, and very kindly allowed us to make up the payment again, using a check again, after we got it taken care of. Since then, we have never had a lick of trouble with these people. They have even given us rides home when it was raining, or really hot and they didn't want to see us walking home when we dropped off the vehicle. They remember our old vehicles, and this last time, when I, for once, called ahead and told them what needed to be done, they went ahead and pre ordered the stuff they'd need, because they remembered what they were dealing with and knew what they'd need (brake work). Because they are a small shop, we sometimes have to pay for the part to be ordered and delivered before they can make a repair, and that's completely understandable. Because they sometimes get overwhelmed they can take a little longer than some larger places, but since we know that we can work around it. They are scrupulously honest, kind, and go the extra mile for their customers. If they cannot do a repair, they tell you up front and are willing to recommend some local shops that can. They're our first choice, every time.”
Open 24 hours
15 W Cleveland Ave, Belleville
Towing
“Braxton came after hours and not only helped us out big time but also made us laugh and feel better about the situation overall. We are grateful for his fast and expert service of over 30 years. Thank you for all you do!”
8AM - 4:30PM
101 Premier Dr, Belleville
Towing
“10/10-- The tow truck was there in 15 minutes! I've never had such good service. We didn't catch his name but the driver had a great sense of humor and a sweet ZZ Top beard. Hopefully we don't need another tow anytime soon, but we'd use Johnston again no questions.”
Open 24 hours
2104 Vandalia St, Collinsville
Towing
“I was in a tough spot stuck with a car not shifting late at night and CHRIS came through and helped me out HUGE!
I will always refer B&K to people.
Ask for Chris. He's the man!”
“Fix the dumb mobile app that wouldn't find the location. Had to go call after 30 min of trying just to have to use browser to set up my stuff. Guy at the mini max was super nice and called ahead to let me know where the truck was and it was easy to get to. The truck worked great.”
9AM - 5:30PM
1120 N Belt W, Swansea
Towing
“This is the BEST auto shop I ever dealt with.Host, professional, good prices, friendly, I can go on and on.Mr Fahrner was recommended to by my brother-in-law. My grandson 1902 nisson was running hot no matter where we took it the problem wasn't solved, but Mr Fahrner fixed it and said to us when we picked it up bring it back if we had any problem... ?”
Open 24 hours
804 Watt St, Collinsville
Towing
“We used this place, out of state, for the transport of one of our units. Pricing, timing, and staff were all great to work with. We will be using their services again!”
Open 24 hours
105 S Seminary St, Collinsville
Towing
“Towed my 26 foot 2015 Freightliner m2 stuck in limp mode from ofallon to Dave Schmidt truck repair for $495 . Jay did great job that's a good deal folks was quoted twice that much from a Shiloh company .”
“Tow truck driver was friendly I forget his name the people that help when we arrived the morning after the accident was very friendly...please note the entrance is around back. Lol”
Open 24 hours
3801 N 89th St, Caseyville
Towing
“Patrick provided towing services for me and I would recommend Petroff solely based off his performance and professionalism. Thank you for your hard work and keep it up.”
9AM - 4:15PM
1421 N Illinois St, Swansea
Towing
“Classic is our go to for all things automotive! The staff is very friendly. They are honest about issues with vehicles and pricing is very fair. My wife was in an accident last year, the tow company showed up in minutes and had the site cleaned up very quickly ensuring everyone was kept safe in a high traffic area. Insurance companies are always trying to push you to their automotive shops which has caused issues for us in the past. We always stand our ground to send our cars to Classic and have never been disappointed!”
“O’Fallon Shiloh Towing has been amazing. I’ve used them a few times but last night they absolutely came to my rescue.
I was sitting on the side of interstate for 3 hours late at night waiting for a different tow company that was through my insurance. I was informed it would be another two hours before they showed up. I ended up canceling them when I called OFallon Shiloh Towing and they took my call. The driver called soon after to let me know he was on his way, and within maybe 20/30 minutes the tow truck driver came, loaded my car and gave me ride home. He was nice, friendly, quick and efficient. I am so thankful for this tow company.”
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“Distler's has a great reputation, and for a reason. They're communicative and thorough with their work, and fair on pricing. Its easy to see why the wait list is so long to get in, but they make it feel worthwhile.”