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October 2023 by Nena
This bank has great workers!
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August 2023 by William Jones
Had new debit cards printed here. Everyone was helpful.
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July 2023 by Tom Mara
I have been with Heartland for 13 yrs. I have high standards. My banking experience with their staff is as good as you will find.
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June 2023 by Michael Polimenakos
They’ve ruined a relationship with longtime customers, texted my dad’s phone to verify my identity as he’s on his cancer bed, and refused to be a bank that wants to deal humanely towards its clients. They’ll call you from “No Caller ID” numbers to harass you about issues on their end. Mandy, their credit card boss, needs to reflect on what it means to do business. Otherwise, Heartland will be gone. Good luck, guys. May you dissatisfy every customer you have again
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June 2023 by Mark Skelley
Horrible customer service and I would even label them predatory. Withdrew everything I had with them and closed all my accounts.
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June 2023 by Michael Chance
How do I leave a no star review?? These guys have the worst customer service
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June 2023 by Bailee Lowry
This place will steal your money
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June 2023 by Science Num-Nums
Terrible service
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May 2021 by Cheryl Frazier
Horrible customer service, the lady seemed annoyed she had to quit playing cards on her phone to assist me.
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April 2017 by Donna Olson Morrison
great help had wallet stolen and they closed account open new one canceled cards etc asap
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March 2017 by Rich Johnson
This bank was once known as BANK OF ELWOOD / SHOREWOOD.. Since 2008 heartland has taken over operations here,,.We have held an account here for 25 years, but i can tell you after Heartland took over the place went way down hill !!!! Do yourself a favor and do your banking elsewhere...
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February 2017 by John Miller
Fantastic customer service - brought in our 2 young kids when opening an account, and they treated everyone with patience, kindness and a smile. Thank you for making a hectic appointment feel welcoming and warm.
