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April 2024 by Vanessa Holloway
Today Thomas was our salesperson. He was very nice. No pressure to buy. However, he did help us find what we needed to purchase. Highly recommend this store for your mattress purchases.
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April 2024 by Tom Kaluzny
Went to the Shorewood store with my adult daughter with ID so she could find a new bed. Brian showed her a bunch of possibilities which she went back a forth between before she made a decision. Brian didn’t hurry her in choosing even though he had one customer come in after us then another. Great sales experience.
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April 2024 by Efren Del Toro
Bought my mattress and platform from Brian in Shorewood. Great experience. Told Brian my situation and actually listen and took care of me. He didn't try selling me anything else other than what I asked. I would definitely come back.
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April 2024 by Kevin Gruzewski
Great experience. Knowledgeable staff walked us through the process of finding the best bed for our needs. Good selection.
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March 2024 by Afzal James
Thomas was great! He found exactly what was looking for and made the whole process a breeze. He's a Rockstar employee!
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March 2024 by Christopher J Bene
The Shorewood store salesman, Thomas, very knowledgeable about the products in the store. Very easy to talk with. He asked questions about the customer and used my answers to describe different features on different mattresses. Cost of products were explained and Thomas did not steer our journey to higher priced products. His knowledge explained comforts and the benefits for the customer who has mobility concerns. At the point of sale he explained discounts and warranties, delivery schedule and trial period. After the sale I felt I with Thomas's help had made a good decision, cost and product. Highly recommended.
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March 2024 by Jim Leipart
Awesome guy. I’m and out like we needed.
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March 2024 by Jessie Powell
Definitely would recommend very positive vibes
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March 2024 by Rick Scallate
Was happy buying a mattress here
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March 2024 by Alan Molenstra
Was a very good experience. We went in for a mattress for our daughter who is going from a toddler bed to a full size bed. Brian from Mattress Firm was very helpful and knowledgeable. He even gave her a first bed certificate which made her day. Definitely will be back for future purchases.
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February 2024 by Tim Worden
Staff was friendly and very knowledgeable
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February 2024 by Amy Mumm
Great service and info!
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February 2024 by Bobette Tongay
The best service! Tom spent a lot of time helping me figure out the best option for new bed in our guest room. Fast delivery that fits in OUR schedule.
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February 2024 by Ryan Flanagan
Brian was great to work with!
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February 2024 by Cathy - Tony Butkus
Brian was very helpful. He made buying a mattress an easy task!