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January 2024 by Daniel S.
Their pick up is awful. Waited THREE HOURS just for the teenage workers to keep giving me a song and dance of "there's only one order in front of yours so if should be out soon", to "there's 25 orders ahead of yours. You should cancel and reschedule". They don't know how to do their jobs and have things in order.. yikes!
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January 2024 by Howard L.
First time coming here, wanted to check out a different Walmart location than the Jefferson St location. This place was really clean with friendly staff that were able to help me find items and even reach items that I couldn't get too without complaints. Their clearance section as well as their television department was solid but the staff there were more focused chatting with themselves than helping me out. Plenty of parking with no shady characters in the parking lot either. Fair priced, food and other items.
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January 2023 by Amy G.
Where to even start the employees are always walking around on there phones or gossiping standing around everyone is super young and does not want to work.
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October 2022 by Irwin J.
This Walmart has the worst shopping carts, the wheels are always busted , and the are old and banged up.
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September 2022 by Tarah S.
I come in once a Month and the money service center is always closed at a different time. The cashier always have an attitude when you ask why online hours are different from when you come on the store. Always short staffed. Have to drive further out just fir better service.
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April 2022 by Jesse N.
No one to answer questions on TV. Asked to have a 75" tv taken to the front for me. Shopped, went to check out... no cashier checkers. No tv waiting for me. I asked for help and was told "I don't know". Had to check myself out. Walmart is no bueno. Will shop elsewhere.
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March 2022 by Jen R
Update your Customer service hours. No one wants to drive all the way to store to hear your short staffed and are closing at 6pm
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January 2022 by Kyle R.
The whole Walmart policy of no checkers and only self check outs is beyond crazy. It cuts their employee cost and they still make the same amount of money with out paying employees. Yet all customers suffer and have to deal with it. Ever since Walmart has started this the whole store has went down hill. The selves are empty, nobody to help you. Employees saying they are way over worked. One employee said they even let stuff go. Take a stand against this and let's get workers back working and stop making corporate America more money.
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August 2021 by Liam H.
This Walmart has a lot of good selection of their products, I can easily find all the things I need at their store than other store around the City. Their place is always clean, bright, nice, and decent. It is also so huge and you can walk yourself around so comfortable. Just like me, I got everything I need in a short period of time and also I was able to get out so quickly. This Walmart store has the best and great employees I have ever meet, all of them are so knowledgeable, decent, professional, and very helpful. You can come to any of their employees and ask anytime you need an assistance or guide. Also if you are looking for something that you can't find. They are so kind, all of them are so willing to serve and treat all of their customers so well. This is the great place to go to and do shopping. Can always find everything I need at their store. Also they are always well-stocked and organized. I really love this location, will definitely visit here again and shop, also I will recommend this to all of my friends and family for them to also experience the great service of this Walmart. 5-star for you guys! Keep up the good work and thank you. Thumbs up!
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August 2021 by Maria C.
So I was suppose to do this last month but I completely forgot. I went into auto area in Walmart and asked for help. I was having issue getting a part loose from my truck so I could get to work. Employee Dionre told me he would go look at my truck. I told him it wasn't necessary but if he could suggest what tool I might need would be enough help. Dionre however said it wouldn't be an issue. He looked at my truck and went back to get some tools to loosen the part for me. And ran back a second time to get another tool also. Finally he got the part that I needed loose for me and I was just ecstatic because I was having such a bad day. I thank him and told him I would write a review. But I like I said I completely forgot to do it. He went beyond what is asked for at the Walmart auto area. I really did appreciated his help. Thank you Walmart employee Dionre
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July 2021 by Vikhar A.
Staff are very rude. They gave one estimate before I wanted installation and after they charged me double.
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July 2021 by Desirae O.
I don't see the point of having a phone if nobody is going to pick up the line! I've been trying to contact walmart for 40min about an oil change and not one line will pick up. If i would've known they didn't give one lick about picking up the phone i would have just drove there myself. Having to waste my gas if the question i needed to ask couldn't be solved!
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May 2021 by Lynn P.
Today is the 2nd time I have gone to this store for grass clippings bags only to fing out they are all out It's Spring and Summer Season and this like Charchol is a much needed item. I asked 2 ladies in the garden area and at the same time they said all out and than laughed. This store is always out of things. This is the worst Walmart.
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March 2021 by Shelley Beverly
What a difference between this Walmart and the one on Jefferson Street in Joliet! They even answer the phone! Business the way a business should be run. Kudos to the store manager!
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September 2020 by Vince P.
The gaming department in Shorewood was very informative when helping me choose a gaming computer. They helped walk me through the selection process of different computers and it made my decision way easier when selecting the MSI laptop. The MSI laptop is super responsive, never lags, has great graphics, and has tons of memory to store games, photos, and more! Thanks for the help!!