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June 2023 by Jazmín Luna
Very rude, thats all i have to say. We walked in the employee said “no” as me and my son walked in. Kids are curious they like to press things. My son went to press the button to open the door and the employee came and said “ every time the door opens it count a person walking in so i need to make a sale” with the rudest attitude i have heard. I understand how sales work I used to work in retail. I understand that there are conversions for sales and the number of customers walking in. If there is and issue the solution isn’t to be rude especially if the store is a soposed to be a “family and kids store” I was going to buy some clothes for my kids but not with that attitude from an employee, how do you expect to make sales with that kind of attitude. Never again, i am sharing with friends and family this horrible experience of customer service.
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May 2023 by Jazmin L.
Very rude, thats all i have to say. We walked in the employee said "no" as me and my son walked in. Kids are curious they like to press things. My son went to press the button to open the door and the employee came and said " every time the door opens it count a person walking in so i need to make a sale" with the rudest attitude i have heard. I understand how sales work I used to work in retail. I understand that there are conversions for sales and the number of customers walking in. If there is and issue the solution isn't to be rude especially if the store is a soposed to be a "family and kids store" I was going to buy some clothes for my kids but not with that attitude from an employee, how do you expect to make sales with that kind of attitude. Never again, i am sharing with friends and family this horrible experience of customer service.
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April 2022 by Denice Hizel
The sales person was helpful. She checked back stock, she suggested items that I then purchased. Accommodating to order for me if I didn't find what I liked. Very pleasant experience
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January 2022 by Michael Battersby
Good quality clothes. Pretty expensive though.
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September 2021 by Sara Youkhana
I love this store because they have a good cast mar service they have cute clothes
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September 2021 by Mohammed Samiuddin
good for kids clothing...
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August 2021 by Alissa “AC” Cal
Amazing prices. Between the sale items, door busters and additional club discount, I felt like I got a great value. Okay selection, seems pretty limited but it's not a huge store. I did not find the employees helpful at all. I was in line, during covid, and the clerk made me sit and wait while she restocked the previous customer's returns. Seemed like really bad customer service not to mention covid procedure. I'd just call it an off day.
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April 2021 by Carolina S.
I love shopping here for my daughter, the manager is always super helpful and friendly!Bright store. Friendly staff. Full of stuff without being overly crowded. So this is a review from a first time shopper at carters and first time buying baby/kids clothes.Very wide variety of clothes for boys and girls!!! Wish they had more space to hold more sizes.Good assortment of clothing, but you get a sticker shock because all clothing labeled with a very high price. Price does come down with all their discounts and you can check online for additional discounts. Excellent quality clothing for good prizes, there shoe collection is very nice as well, also if you sign up for rewards for every 100$ spent you get a 10$ reward and can be used at osh kosh to I got a lot of help from Lynn who was courteous and patient with me since I was buying gifts for 3 different age babies. The stuff here is completely amazing, Susie was amazing she remembered us from our last trip in and was an amazing help. My daughter has an amazing personal shopper. I would shop at this store again. Would definitely recommend it.
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January 2021 by Zia Syed Hussaini
Awesome kids cloths, 50% off on selected items, plus clearence, awesome customer service clearance, happy and satisfied.
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December 2020 by marie carolynn
They carry cute clothes for infants, toddlers up to size 6 In kids clothes. Toys also. Finding Christmas clothes for family members.
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November 2020 by Alissa Calomino
Amazing prices. Between the sale items, door busters and additional club discount, I felt like I got a great value. Okay selection, seems pretty limited but it's not a huge store. I did not find the employees helpful at all. I was in line, during covid, and the clerk made me sit and wait while she restocked the previous customer's returns. Seemed like really bad customer service not to mention covid procedure. I'd just call it an off day.
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October 2020 by Elva Garcia
Walked in 3 people at the register No one offered help.
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July 2020 by Conrad Bazylewski
Toddler and Baby supplies
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February 2020 by Sammy Can
Love this place. Clean, well lit, well stoked & organized. Have unfortunately been present on a few occasions when 'corporate' shows up. So rude to their employees & loudly (in front of customers) demanding to fix what isnt broke. (Added this hoping corporate reads reviews & changes their ways). Prices are great on their own, but of course love their clearance section because that too is always well organized. Well done village crossing Carters!
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February 2020 by Joseph Hart
Like a lot of retailers, their available selection is weirdly out-of-sync with the season (i.e. limited coats and snowpants in November). The boots were nice though.
