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November 2023 by Martin T.
Both ATMs broken. I have to keep writing more to allow yelp to post this, I guess I wont be going back to this location?
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May 2023 by Nooman Uddin Ahmed
Money! ?
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December 2022 by Google user
Very Helpful Friendly staff from my overall experience...
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December 2022 by WaVesOfKatrina
Very Helpful Friendly staff from my overall experience...
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August 2022 by Nikki O.
A little disappointing -- thankfully the app helped me do what I needed. I walked in and went straight up to the cashier. The bank looked quite empty. When I said I wanted to open a savings account, the cashier told me I need to book an appointment -- and they're not available until two days away. Have I come to the Apple Store? When I asked about a morning appointment two days away, she said she needs to write down my name and number to run the time by the guy (who's at his desk while I'm there). And that he will call me back. Maybe bank customer service has changed. So strange.Of course nobody ever called back.
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November 2020 by Phil S.
The first Chase Bank on Skokie Blvd. I went to wasn't open so I had to drive to a different location to get a money order to pay for the stupid driving violation. I went into the second location and they were pretty quick in processing my transaction. I had to pay $210 for the money order for the fine. (SUCKS). In addition to add insult to injury I can't believe they charged me and additional $5 for the money order. I have been banking w/Chase for many years and have multiple accounts. I was surprised to see an addition $5 charge for something that was already something that didn't make me very happy. I mean WTF?
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July 2020 by Masha B.
Not the best place to be, especially during COVID. Only 2 tellers, a long line of 7 people mid-afternoon. It was strange to see 4 other employees around in office spaces (starring in their computers) but not willing to step in to help with teller duties given the number of waiting customers. Slow process and frustrating to watch such inefficiency. I will try a different branch in the future in case I have to do anything in person again.
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June 2020 by Kathy S.
First of all, in this time of trouble, you need to have an open mind and to be kind to others...I ALWAYS have good luck with this Chase Bank. Yes, sometimes the lines are busy, but I accept that. I love the people that work there. I never had a problem with anyone there. They are eager to serve us...I go there often. Keep up the good work Chase Employees! See you next visit. Kathy from Skokie
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February 2019 by Sameer S.
This is the best bank location If you need any help just ask for Kaiser !!! He is the nicest person i ever meet in my life . He always have smile on his face and always help me with everything. He knows english its my second language and he make one step forward to just make sure i understand everything. The bank can be very proud from this employee- Kaiser its the best
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January 2019 by Tom T.
I'd give this bank negative stars if it were possible. My account was compromised. The bank decided to close my account instead of continuing to do business with me. They can't keep accounts secure. Their customer service is absolutely the worst. I would not recomment these morons to my worst enemy.
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April 2018 by Kim H.
This branch has poor customer service. My first visit, the representative seemed uninterested. Maybe a bad day. Second visit, my question was not answered. The rep said he couldn't help because he couldn't access my account. But my question was not account specific. The third time, I called first to hopefully get someone ready to help me. I arrived five minutes before my appointment time. When someone became available, my appointment was ignored and they helped another individual. When I asked about this I was told to just wait. I walked out. The positive is that I drove down to Evanston and had a pleasant, helpful encounter at the Chicago Ave branch. If you need more than an ATM, go to another branch.
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February 2018 by Michael Koutsouris
I've only been in the bank once, but I often use the drive thru ATM. There are two lanes with an ATM and the machines accept cash and check deposits.
