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January 2024 by Syed Ali
Worst customer service branch 5550 w Touhy av 12/18/23 between 3to3:30 pm I left from branch
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January 2024 by Young Kim
Kindness and respectful
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September 2023 by BARNETT FUNG
This bank branch has quite professionals staffers, I needed to get some coins wrappings then to be deposit into my account. The counter staffer gave me more than enough coin wrappings and in different denominations.However, the ATM machine in front entrance area had given at least twice wrong customers receipts after the ATM transactions were completed. It was being told to the front counter staffers after the fact, as the errors were occurred after hours.
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September 2023 by Caroline Judith Heyworth
It was a very smooth and friendly experience. I appreciated the attention to detail. 10/10
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July 2023 by Kia Jane Garcia
I went today July 1st to deposit my cash that my mom gave me. The ATM ATE MY CASH. It supposed to return the cash since it wasn’t able to read it. So I waited and then error. I was like foreal? I was having such a good day until an atm machine ruined my day. I had plans, and I wanted that cash to be in my account so I could go on with my plans. Plus it doesn’t feel right when an atm doesn’t return your money. Thankfully, a gentleman at the bank helped me right away. His desk is the second to the right when u get in the bank. Shame that I can’t remember his name. Thank you sir? I got refunded same day. I mean they can check cameras and I know my money is in that machine. It made a really weird sound before it showed error. It was just hard to believe. I’m like what the atm took my money is this foreal? So from now on, if it’s more than 100 I would just go in line and have a clerk deposit it for me.
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January 2023 by Shahista Jiwani
Great service! Isaac, Gladys and Musa were super helpful!
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December 2022 by Cloud White
The teller that I saw couldnt resolve the issue, provided wrong info, and was talking to other clients while he was seeing me at the front. So incapable, wasted my time here.
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September 2022 by Miguel Angel
I stopped by to deposit some money during the week and at around 12pm and it was not busy. It was fast to do so. Free parking, ATM inside.
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August 2022 by Syed Waliullah
Parking was very confusing
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August 2022 by George Proano
Awrsome fast and friendly service
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May 2022 by Jacqy Graf
I go to this branch almost 5 days a week for my work. Everyone is super friendly and helpful!! Never too long of a wait either.
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January 2022 by Gregory Saint Louis
Isaac Ishak is the best. He took his time to help me and he’s very professional. Chase should hire more people like him.
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December 2021 by Kiko 10
I been comming here for many years and never had any problems. I don't get how some people complain about this branch when everyone is so nice and friendly and always helpful. The branch manager VP is always helping customers. She is awesome so thank you!!
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September 2021 by Lawrence Tam
Worst experience that I ever had! I went to this place for notary. The guy didn’t know what he doing. Then, went to another branch, fast and easy to get things done in a minute. I highly recommend don’t go to this branch again. They are so reluctant and have to re-train! Just waste my time with those stupid staff.
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May 2021 by Chief
Brian T. is great! He's exceptionally professional and resourceful as he's been helping my mom sort her finances and payment options.
